"With change swirling around higher education, this book is very timely because it is about managing a major change agent, information resources. Leaders will find very useful advice on information, technology, and services."
Ron Bleed, vice chancellor, information technologies, Maricopa Community Colleges
"I think I′m fairly knowledgeable (for a provost, at least!) in IT matters, and I′ve encountered many of the authors of chapters in this book at various national meetings. Having them write down the key parts of what they know reminds me of how much more they know than I do. I learned a lot from each chapter and came away convinced that it will wonderfully inform academic leaders (department chairs, center directors, deans, provosts, presidents, financial officers, and the right subset of trustees of colleges and universities) about the key issues in IT and IR. This book not only raises these issues well but also offers well–placed and useful advice on how to deal with them."
Charles E. Phelps, provost, University of Rochester,
Rochester, New York
1. Managing the Complexity of Campus Information Resources (Polley Ann McClure).
2. Building an Effective Governance and Decision–Making Structure for Information Technology (James I. Penrod).
3. Organizing Information Resources for Effective Management (James G. Neal, Polley Ann McClure).
4. Getting Beyond Budget Dust to Sustainable Models for Funding Information Technology (David L. Smallen, Jack McCredie).
5. Sourcing Information Technology Services (Alan McCord).
6. Resolving Information Technology Policy Issues on the Networked Campus (Tracy Mitrano).
7. Meeting the Cybersecurity Challenge (Ronald A. Johnson, Tracy Mitrano, R. David Vernon).
8. Managing University Business Continuity (Marilyn Ayres McMillan, Toby D. Sitko).
9. Assessing Information Technology: Changing the Conceptual Framework (Brian L. Hawkins, Carole A. Barone).
Polley Ann McClure is vice president for information technologies at Cornell University.