+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)

PRINTER FRIENDLY

The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Participant's Workbook. Edition No. 1

  • ID: 2214733
  • Book
  • January 2005
  • 24 Pages
  • John Wiley and Sons Ltd
Faced with people we don’t like or don’t understand, most of us tend to write them off, or worse still, vent about them to others. How to Bring Out the Better Side of Difficult People, Participants Workbook from the popular 60-Minute Active Training Series offers you an effective, yet brief training session that teaches you how to approach difficult people in productive ways. Specifically, you will be learn how to
  • Draw out people rather than closing them down
  • Overcome your barriers to understanding others
  • Look beyond the surface to learn what make people “tick”
  • Take a novel approach when a relationship feels stuck
Note: Product cover images may vary from those shown

About This Brief Training Session 1

The Challengers 2

Self-Assessment 3

My Challengers 4

Five Ways to Get Curious 5

A New Approach 6

Working the 3 C’s 7

Try It: Experiments in Change 8

Participant Recap 9

Reading 10

Note: Product cover images may vary from those shown
Melvin L. Silberman Temple University.

Freda Hansburg
Note: Product cover images may vary from those shown
Adroll
adroll