"The Productivity Pro, Laura Stack, should be known as the Productivity Doctor. This book is like a medical clinic for those seeking to become more productive. I know it has helped me, but more importantly, the remedies offered by Laura have benefited the people I coach in my professional life. These people keep asking, ′Jeff, how do you know how to solve my productivity problems?′ My secret weapon . . . this book."
Jeff Bettinger, Director of Talent Development, Fluor Corporation
"This content–rich book is a must–read for even those who thought they were productive. Laura Stack delivers specific strategies that will definitely boost your performance and productivity. Her relevant ideas will take you beyond good to SuperCompetent. This book will change how you think about yourself, your time, your use of technology, and your time with others."
Lisa Ford, author of the #1 selling training series How to Give Exceptional Customer Service
"Ask executives which employees are most valuable to the organization, and they will almost invariably respond, ′The people to whom I can point at a problem or opportunity and know that they will get the job done every single time.′ These are the SuperCompetent people who are in control of their work, not the other way around. Laura Stack teaches us how to stress less, get much more done, and have more fun while doing it. Reading this book will make a positive impact in your work and your life. Fabulous!"
Joe Calloway, author of Becoming a Category of One
"Laura is a master at her craft and offers innovative ideas on how to squeeze the most out of our daily lives. Productivity is more than just staying busy; it′s about achieving success and significance in everything you do. She unlocks the secrets to how we can all do more, be more, and have more each and every day."
Dr. Nido Qubein, President, High Point University; Chairman, Great Harvest Bread Co.
"Laura Stack knows how to get things done and in short order! Her latest book offers a great work–life–mind balance, which is the key to going from good to great on a personal basis. Read this book and soar."
Tim Sanders, author of Love Is the Killer App: How to Win Business and Influence Friends
Foreword (Mark Sanborn).
The SuperCompetent Assessment.
PART 1 SUPERCOMPETENT KEY 1: ACTIVITY.
Chapter 1 What′s It All About, Alfie?
Chapter 2 Why the Heck AreWe Doing It ThisWay?!?
Chapter 3 Greater Living Through Technology.
Chapter 4 AllWork and No Play Makes Jack a Dull . . . Something.
Chapter 5 My To–Do List Has 117 Things on It!
Action Planning Worksheet: Activity
PART 2 SUPERCOMPETENT KEY 2: AVAILABILITY.
Chapter 6 YouWant It WHEN?
Chapter 7 YOU! Off My Planet!
Chapter 8 Anything You Can Do, I Can Do Better.
Chapter 9 Savvy Scheduling Secrets.
Chapter 10 Stop the Meeting Madness!
Action Planning Worksheet: Availability.
PART 3 SUPERCOMPETENT KEY 3: ATTENTION.
Chapter 11 Don′t Open That!
Chapter 12 eBay and Yahoo! and YouTube, Oh My!
Chapter 13 The Harder IWork, the Behinder I Get!
Chapter 14 Socializing for Success.
Chapter 15 BlackBerry/CrackBerry.
Action Planning Worksheet: Attention.
PART 4 SUPERCOMPETENT KEY 4: ACCESSIBILITY.
Chapter 16 I Know I Have a System Around Here Somewhere . . . .
Chapter 17 Um, WhatWas I Supposed to Do Today?
Chapter 18 You re the Boss, Not Your Inbox!
Chapter 19 We Don t Need No Steenking Rolodexes!
Chapter 20 On the Road Again . . . .
Action Planning Worksheet: Accessibility.
PART 5 SUPERCOMPETENT KEY 5: ACCOUNTABILITY.
Chapter 21 Accept the Credit When It′s Due and the Blame, Too.
Chapter 22 The Squeaky Wheel . . . Makes Things Better.
Chapter 23 Crack That Whip!
Chapter 24 Let s Get OnWith It!
Chapter 25 Tweaking TimeWasters.
Action Planning Worksheet: Accountability.
PART 6 SUPERCOMPETENT KEY 6: ATTITUDE.
Chapter 26 If You Stew in Your Own Juices, You ll End Up Overcooked.
Chapter 27 Never, Ever, Ever, Ever, Ever, Ever, Ever Give In.
Chapter 28 Monkey See, Monkey Do.
Chapter 29 Why Can t You Just Read My Mind?
Chapter 30 Hello There, Pollyanna!
Action Planning Worksheet: Attitude.
About the Author.