+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)


Working the Shadow Side. A Guide to Positive Behind-the-Scenes Management

  • ID: 2215382
  • Book
  • September 1994
  • 276 Pages
  • John Wiley and Sons Ltd
This practical "starter kit" shows how to identify, manage, and benefit from the activities that happen below the surface of an organization. It is valuable reading for managers, consultants, and employees alike.
Note: Product cover images may vary from those shown

Preface xi

The Author xv

What Goes on in the Shadows

1 What is the Shadow Side? The Covert, Undiscussed, and Undiscussable Things That Drive Your Organization 3

2 Getting Attuned to the Shadows 17

Mining Value from the Shadow Side

3 Uncovering the Economics of the Shadow side 43

4 Becoming an Effective Behind–the–Scenes Manager 55

Revealing Your Organization s Hidden Culture

5 The Way We Do Things Here : A Primer of Beliefs, Values, and Norms 75

6 Making the Culture Serve Your Business 96

Managing the Shadow Side of People

7 Personal Styles: The Good, the Bad, the Ugly, and the Ambiguous 127

8 working with Personal Styles and Promoting Productive Relationships 138

9 In–Groups, Out–Groups, Cliques, and Clubs: Finding Value in Your Organization s Social Realities 164

Positive Political Skills at Work

10 Turf, Power, Agendas, and Resources: The Anatomy of Organizational Politics 195

11 How to Practice Positive Politics 212

Bringing It all Together

12 Making the Hidden Organization Serve the Business 233

13 Epilogue: Making Chaos Your Friend 256

References 267

Index 271

Note: Product cover images may vary from those shown
Gerard Egan
Note: Product cover images may vary from those shown