Working the Shadow Side. A Guide to Positive Behind-the-Scenes Management

  • ID: 2215382
  • Book
  • 276 Pages
  • John Wiley and Sons Ltd
1 of 4
This practical "starter kit" shows how to identify, manage, and benefit from the activities that happen below the surface of an organization. It is valuable reading for managers, consultants, and employees alike.
Note: Product cover images may vary from those shown
2 of 4

Preface xi

The Author xv

What Goes on in the Shadows

1 What is the Shadow Side? The Covert, Undiscussed, and Undiscussable Things That Drive Your Organization 3

2 Getting Attuned to the Shadows 17

Mining Value from the Shadow Side

3 Uncovering the Economics of the Shadow side 43

4 Becoming an Effective Behind–the–Scenes Manager 55

Revealing Your Organization s Hidden Culture

5 The Way We Do Things Here : A Primer of Beliefs, Values, and Norms 75

6 Making the Culture Serve Your Business 96

Managing the Shadow Side of People

7 Personal Styles: The Good, the Bad, the Ugly, and the Ambiguous 127

8 working with Personal Styles and Promoting Productive Relationships 138

9 In–Groups, Out–Groups, Cliques, and Clubs: Finding Value in Your Organization s Social Realities 164

Positive Political Skills at Work

10 Turf, Power, Agendas, and Resources: The Anatomy of Organizational Politics 195

11 How to Practice Positive Politics 212

Bringing It all Together

12 Making the Hidden Organization Serve the Business 233

13 Epilogue: Making Chaos Your Friend 256

References 267

Index 271

Note: Product cover images may vary from those shown
3 of 4


4 of 4
"Gerry Egan′s focus on the shadow side of any organization––the informal, implicit beliefs and practices that really distinguish one organization from anotheris a valuable insight for anyone who is serious about fundamental change." ––Liam Strong, CEO, Sears, PLC

"This comprehensive work puts in perspective the tremAndous economic benefit that managers can add to their organizations by not only recognizing the effect of the shadow side, but managing it well. Egan addresses these subjects in a clear, comprehensive, and common–sense manner." ––William D. Ford, president, Amoco Oil Company
Note: Product cover images may vary from those shown
5 of 4
Note: Product cover images may vary from those shown