This comprehensive introduction to operations management enables business studies students to develop an understanding of the importance of operations management in both the manufacturing and service sectors of business. It provides comprehensive coverage of some of the key issues in the field, including Business Process Re–engineering, Quality, Just–in–Time and Manufacturing Planning and Control. Containing numerous activities throughout each unit, Operations Management is the most effective teaching and learning resource available at this level.
2. Product Planning & Positioning.
3. Process Design.
4. Managing Demand and Materials.
5. Project Management.
6. Quality Management.
7. Productivity Methods and Measurements.
8. Scheduling and Capacity.
9. Time Based Operations.
Bryan B. R. Elliott is Senior Lecturer in Operations Management at Bolton Business School, Bolton Institute of Higher Education.