Part One: The New Relationship Between Organizations and Individuals.
1. Why Treating People Right Pays Off.
2. What Makes Organizations Effective.
3. What Makes People Effective.
Part Two: The Seven Principles of Treating People Right.
4. Attract and Keep the Right People.
5. Hire the Right People.
6. Develop People Right.
7. Design Work Right.
8. Establish the Right Goals.
9. Reward People Right.
10. Lead People Right.
Epilogue: Manage Change Right.