The Blackwell Encyclopedia of Management. Operations Management. 2nd Edition. Blackwell Encyclopaedia of Management

  • ID: 2216275
  • Book
  • 376 Pages
  • John Wiley and Sons Ltd
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Now 256 full entries; All entries revised and bibliographies significantly up–dated and extended; 93 new entries across a wide range of areas ∗ in particular more on service, strategy, technology and innovation but beefing up core entries (e.g. newsvendor model). New Authors: 31 new authors from UK, Europe and North America (inc. Harvard and Georgetown), now more than 50 contributors
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About the Editors.

List of Contributors.

Dictionary Entries A–Z.


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"One strand running through all the volumes of theBlackwell Encyclopedia is that, while the entries may develop and explain the theoretical concepts of the field, there is also an emphasis on their practical application. This makes this set a good place to start for an overview and quick understanding of a topic not just for students and researchers but also for practitioners."Reference Reviews

"Blackwell s second edition of this work is every bit as impressive as the first. Bottom Line: Extensively revised, with 30 percent new material throughout, this comprehensive resource remains one of the most authoritative general business encyclopedias available. Highly recommended for academic and special library business collections." Library Journal

"This is a critical resource for anyone who wants to explore on topics such as knowledge management, globalization, change management, business ethical issues, total quality management, or benchmarking and management strategies. Summing up: Highly recommended. Academic libraries supporting business/management programs at all academic levels and libraries building a business collection." Choice

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