The Ethical Challenge. How to Lead with Unyielding Integrity. J-B US non-Franchise Leadership

  • ID: 2217083
  • Book
  • Region: United States
  • 304 Pages
  • John Wiley and Sons Ltd
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Today′s business leaders must fight to win the renewed support of a skeptical public— not through new products, fads, or other manipulations— but with foundations of ethical absolutes the world can trust. Noel M. Tichy and Andrew R. McGill bring together thought leaders from private, public, nonprofit, and governmental organizations to highlight the dilemmas leaders are facing, the decisions some are making, and the reasoning they all must contemplate.

Contributors include:

  • Professors Noel M. Tichy and Andrew R. McGill on teaching ethics
  • Professor C. K. Prahalad on the "core invariants"
  • UMBS Dean Robert Dolan on courage
  • James Hackett, CEO of Steelcase, on ethics in everyday situations
  • Professor Robert Quinn on doing the norm vs. the ethically right thing
  • Eleanor Josaitis, cofounder of Focus: hope on living values every day
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A Special Thanks x

Introduction: Teaching Your Values and Ethics Will Plant Them Across Your Organization 1Noel M. Tichy, Andrew R. McGill

PART 1 The Abuse 21

1 Business Ethics Reality Stunned Americans as Enron, Others Misled Investors and Employees 23Andrew R. McGill

2 Ethics and Culture of ServiceMaster Sustain Important Values Over Time 53C. William Pollard

3 Sustaining Business Ethics Requires Teachable Point of View 57Jonathan Ward

4 Business Ethics in Skeptical Times 61James A. Baker III

5 Peripheral Issues Can Evolve; "Core Ethics" Must Be Stable 77C. K. Prahalad

6 We Need Great Leader–Teachers with Great Skills and High Ethics 87Robert E. Knowling Jr.

7 Ethics "Honor One′s Self" In Your Business Behavior 101Robert Dolan

PART 2 The Aftermath 105

8 Values: The Best Tools to Lead a Large Global Organization 107Jeffrey Immelt

9 Competence Without Credibility Won′t Win in the Long Run 125Anjan Thakor

10 Leadership Dilemmas: Ethical Challenges Can Make or Break a CEO 135James Hackett

11 Ethics and Fundamental Decisions: The Internally Directed and Other–Focused Mindset 159Robert Quinn

12 Superstar Entrepreneur Meets Today′s High–Bar Ethics: How Trilogy Is a Very Different Software Company 171Joe Liemandt

13 Ethics, Virtuousness, and Constant Change 185Kim Cameron

14 The Best Ethical Choices Come When Long–Term Impact Rules 195Tim Fort

PART 3 The Ethical Future 209

15 Students Meet Ethical Dilemmas in Their Workplace Challenges 211Noel M. Tichy and Six MBA Students

16 Ethical Markets Are Essential for Trust, Global Development 231E. LaBrent Chrite

17 Living Beautiful Values Every Day Makes Focus: HOPE Special 237Eleanor Josaitis

18 Corporate Global Citizenship: The Ethical Path for Business 247Noel M. Tichy, Andrew R. McGill

Acknowledgments 272

The Authors 274

Index 281

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Noel M. Tichy— author of the best–sellingThe Leadership Engine and theCycle of Leadership— is a professor of organizational behavior and human resource management at the University of Michigan Business School, where he is director of the Global Leadership Program and the Global Business Partnership. His consulting clients have included Citibank, Exxon, General Motors, Hitachi, IBM, Pepsico, Royal Dutch Shell, and other international corporations.

Andrew R. McGill is director of the Global Business Partnership at the University of Michigan Business School, where he is also adjunct associate professor of organizational behavior and human resource management. His research focuses on organizations changing to better serve their customers and he consults widely on the topic in the health care, financial services, technology, and automotive industries.

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