"Any business not thinking about integrated reporting needs to know that their competitors probably are. This is a commercial as well as a sustainability fact of life."
Malcolm Preston, global head of Sustainability and Climate Change, PricewaterhouseCoopers LLP (UK)
"One Report has the potential to significantly change how investors think about value. The models we use to predict the future value of our investments are changing as analysts discover new factors that make significant contributions to a company′s ′upside′ as well as its ′downside.′ Companies that use an integrated reporting approach benefit by being better managed and also give notice of their intention to recognize an enhanced array of relationships that lead to better performance. Financial fiduciaries and long–term investors should celebrate the ideas put forth in this comprehensive, well–researched, and engaging book."
Laura Berry, Executive Director, Interfaith Center on Corporate Responsibility
"The Brazilian stock exchange, BM&FBOVESPA, welcomes the idea of a ′One Report,′ as proposed in this book, in which companies reaffirm every year in just one document their commitment to governance, civic awareness, and sustainability. The number of Brazilian companies that do this, like Natura, continues to grow. A company′s communication is just as important as its corporate strategy. After all, it is through communication that companies develop a permanent dialogue with their stakeholders."
Edemir Pinto, CEO, BM&FBOVESPA
"Ensuring that responsibility for the impact of a company′s products and services on society as a whole is firmly embedded in a company′s core business is increasingly accepted. This book makes a powerful case for the logical next step that such reporting should be integrated with normal corporate financial reporting. It also discusses, with examples, ways in which the use of technology can make integrated reporting both less cumbersome and more comprehensive than before."
Sir Mark Moody–Stuart, Chairman, Hermes Equity Ownership Services and Board Member, United Nations Global Compact
"When I was a Commissioner at the Securities and Exchange Commission, I headed a task force of international regulators to study whether financial statements (designed for nineteenth century companies) could be made more relevant to the needs of today. The task force would have benefited greatly from the recent efforts of two thoughtful authors to improve financial reporting. Eccles and Krzus propose a principles–based ′comply or explain why not′ approach to have integrated reporting adopted as the model for financial statements. This sensible and flexible approach is an idea worthy of serious consideration in the U.S. and the rest of the globe."
Roel Campos, former Commissioner of the U.S. Securities and Exchange Commission
"As evident and straightforward as it may sound in terms of providing stakeholders and the company with the benefits of an informative overview of and entry into a company′s reporting of financial and non financial issues, it is quite a journey to get to ′One Report.′ But it is the only way. Eccles and Krzus′s book is an inspirational and practical guide on how to get there."
Mads Øvlisen, Chairman of The Danish Council on Corporate Social Responsibility and CEO of Novo Nordisk 1984 2000
Chapter 1 What Is One Report?
The Meaning of One Report.
Novo Nordisk: An Early Adopter of One Report.
Rhetoric and Design in Natura′s 2008 Annual Report.
The Urgent Need for One Report.
Chapter 2 United Technologies Corporation′s First Integrated Report.
UTC′s First One Report.
A Brief History of Corporate Reporting at UTC.
More on the 2008 Report.
UTC′s Half–Century of Corporate Reporting.
Chapter 3 The State of Financial Reporting Today.
Background on Financial Reporting.
Extensible Business Reporting Language (XBRL).
Chapter 4 The State of Nonfinancial Reporting Today.
A Typology of Nonfinancial Information.
Intangible Assets at Infosys.
Key Performance Indicators.
Environmental, Social and Governance Metrics.
Assurance on Nonfinancial Information.
Chapter 5 Sustainable Strategies for a Sustainable Society.
Sustainability at Ricoh.
Corporate Social Responsibility.
Sustainable Competitive Advantage.
Sustainable Strategies Require Integrated Reporting.
Corporate Reporting at Ricoh.
Chapter 6 It′s Time for One Report.
The Case for One Report.
One Report for a Sustainable Strategy for a Sustainable Society.
The Time Is Now.
Objections to One Report.
The Bottom Line.
Chapter 7 The Internet and Integrated Reporting.
A Web–based Perspective on One Report.
The Essential Elements of Web–based Integrated Reporting.
Web 3.0 and Integrated Reporting.
Chapter 8 Integrated Reporting for a Sustainable Society.
Companies Must Take Responsibility.
Support from the Investment Community.
Development of Standards.
Legislation and Regulation.
Support from Civil Society.
Appendix A: Companies and Organizations with URLs.
Appendix B: Acronyms.
"One Report is about creating a better corporate reporting system that integrates the reporting of financial, environmental, social, and governance performance, with a particular focus on the ability of a company to operate in an environmentally sustainable manner. The book incorporates several excellent real–world examples of the One Report concept. The book is well–researched and the quality of the writing is excellent." (accountingtools.com, April 2010)
"This is the first book I have seen on integrated reporting. One of the most telling points made in the book is the need for companies to integrate sustainable strategies into their businesses. The authors go on to say that integrated reporting forces companies to do this because of the governance requirements facing organizations today. I also like the sections dealing with how companies should be making use of social media such as Facebook to communicate and engage with stakeholders. The book is well worth reading. It is short and gives a good overview of the topic." (sustainabilitysa.org, April 2010)
"In an interview with IR Magazine, Krzus makes it clear that he and Eccles aren′t touting a new product or service. For their book, they identified and cataloged best practice by studying companies such as the Netherlands′ Philips, Denmark′s Novo Nordisk, Brazil′s Natura, and US–based United Technologies Corporation." (thecrossbordergroup.com, March 9, 2010)
"Integrated reporting is the subject of Harvard Business School Senior Lecturer Robert Eccles′ new book, One Report. According to Professor Eccles, there are only a handful of companies in the world that practice integrated reporting. The idea behind integrated reporting is much more than a static paper document or PDF. It′s a web–based approach that makes strategic use of Web 2.0 tools and technologies to enable users to do their own analyses. Integrated reporting offers several benefits...such as deepened engagement with stakeholders, improved corporate governance and communication of performance with "ONE" conversation. Just imagine, one conversation to share your reputation." (reputationxchange.com, March 8, 2010)