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Making Groups Effective. 2nd Edition

  • ID: 2217707
  • Book
  • 262 Pages
  • John Wiley and Sons Ltd
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This revised edition of the classic 1982 work draws on the latest research to show how groups can function more effectively to achieve the full potential of group work. For leaders and group supervisors as well as members of teams, boards, task forces, and other groups."Zander′s authority is established and highly respected...the book is well–written and readable."––Choice
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1. Introduction: What Makes a Group Effective?

Part One: Effective Groups

2. Choosing Clear, Challenging, Measurable Goals

3. Strengthening the Desire for Group Success

4. Improving the Group Decision–Making Process

5. Communicating Effectively Among Colleagues

6. Establishing Standards That Support Group Customs, Goals, and Values

7. Fostering Harmony Among Members

Part Two: Effective Group Members

8. Developing and Exercising Personal Power

9. Becoming an Agent of Influence

10. Responding to the Influence of Others

Part Three: Working Effectively with Other Groups

11. Understanding the Origins of Intergroup Conflicts

12. Resolving Conflicts Between Groups

13. Conclusion: Evaluating and Improving Group Operations
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Alvin Zander
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