Designing Organizations for Knowledge Work.
Exploring the Contours of a Team–Based Organization.
THE DESIGN SEQUENCE.
Step One: Identifying Work Teams.
Step Two: Specifying Integration Needs.
Step Three: Clarifying Management Structure and Roles.
Step Four: Designing Integration Processes.
Step Five: Managing Performance.
Identifying New Responsibilities and Skills.
Defining Empowerment for the Team Environment.
Developing Organizational Support Systems.
Making the Transition to Team–Based Design.
Facing the Challenges Ahead.