The Absolutes of Leadership. J-B US non-Franchise Leadership

  • ID: 2217753
  • Book
  • Region: United States
  • 144 Pages
  • John Wiley and Sons Ltd
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Rate your own leadership abilities or those of your boss. Author Philip Crosby groups leaders into five personality types and compares their attributes to the four "Absolutes" all strong leaders share. An engaging work that holds the keys to effective, quality leadership.
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Editor′s Preface ix

Author′s Preface xi

Foreword xiii

Introduction: What Is Leadership? 1

1. The Leadership Personality 9

2. Absolute 1: A Clear Agenda 27

3. Absolute 2: A Personal Philosophy 35

4. Absolute 3: Enduring Relationships 49

5. Absolute 4: Worldly 55

6. The Leader and Finance 61

7. The Leader and Quality 73

8. The Leader and Customers 85

9. The Leader and Suppliers 95

10. The leader and Employees 107

11. The Leader and Bosses 117

Notes 125

Index 127

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"For my money, nobody talks quality better than Phil Crosby." ––Lee Iacocca

"Immensely readable...needs to be read by just about everyone, top management and middle managers and supervisors." ––Business Week, on Quality Is Free

"Crosby is taking his message to a different audience?a growing army of intelligent young men and women who are setting out to become executives by choice and for the right reasons." ––Central Florida Business
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