Knowledge Management in Higher Education (B. Cronin & E. Davenport).
Knowledge Discovery in a Networked World P. Lyman).
Databases, Information Architecture, and Knowledge Discovery (P. Wallace & D. Riley).
Revaluing Records: From Risk Management to Enterprise Management (A. Gilliland–Swetland).
Case Study: Knowledge Management Alleviates the Computing Support Crisis at Indiana University (B. Voss).
A Knowledge Management Action Agenda (G. Bernbom).
"The EDUCAUSE Leadership Strategies series has become an important resource for colleges and universities as they address the challenges and opportunities of the digital age. This latest volume provides an important introduction for campus administrators to the rapidly evolving discipline of knowledge management. Although evolving first in the business sector, knowledge management has significant implications for knowledge–intensive organizations such as the university." (James J. Duderstadt, president emeritus, University of Michigan, and director, Millennium Project)
"Information Alchemy offers a timely and unique assessment of the problems and prospects of knowledge management in higher education. The book is a major contribution to a subject of real importance and little prior attention." (John Leslie King, dean, School of Information, University of Michigan)
"Perhaps the real value of this volume is in its ability to stimulate our thinking..." (Planning for Higher Education, Spring 2002)