"The authors bring each of their unique perspectives and backgrounds to create a comprehensive guide to leading small groups. Recommended reading for both the novice and experienced group leader."
Edward R. Del Gaizo, director, learning & development, KPMG LLP
"The authors in this book have given a gift to people who lead small groups and need immediate guidance about how to get the group going and moving toward its goals. This gift is well organized in understandable language with useful, on–the–mark, real–world examples."
Fred Niziol, International Association of Facilitators, Mid–Atlantic Facilitators Network, and contributing author to The IAF Handbook of Group Facilitation
"Leaders and members of groups, from the most to least experienced, will find extraordinarily practical strategies and tactics presented in well–sequenced and organized chapters."
Edward M. Mone, vice president, organization development, Computer Associates
"First–Time Leaders of Small Groups should not just be on every manager′s bookshelf; it should be on their desks and in their briefcases so they can find it without even looking. Here is solid advice in ready–to–use format for how to lead the temporary and periodic groups we now use to run organizations."
Robert J. Lee, managing director, iCoachNewYork; adjunct professor, New School and Baruch College, CUNY; former president and CEO, Center for Creative Leadership; founder and former president, Lee Hecht Harrison
"The Londons have captured a wealth of knowledge and real–world experiences about the work–ings of small teams."
Kathy Free, facilitator, Social Security Administration
"A practical and easily adaptable book comprised of the latest research on teams, with actual examples and cases, as well as specific advice on how to effectively lead teams and groups. An excellent resource for new and experienced team leaders alike."
LeAnne Bennett, executive leadership and development, Merrill Lynch
About the Authors.
PART ONE: PREPARING TO LEAD.
1. Identifying Types of Groups and Their Leadership Challenges.
2. Setting the Groundwork for a High–Performing Group.
3. Planning Your Group s Development.
4. Determining Your Leadership Style.
PART TWO: TAKING THE LEAD.
5. Getting Off to the Right Start.
6. Working Smart.
7. Helping Your Group Learn to Get Better.
8. Assessing Your Group s Progress and Achievements.
Appendix A: Quick Start Guide.
Appendix B: Negotiation and Conflict Resolution Strategies.
Appendix C:A Primer on Giving and Receiving Feedback .