Community colleges have been repeatedly recognized for their focus on meeting local needs, responding and adapting very quickly as needs change. The institutional alignment close to industry, high level of accountability, and rapid response to local needs all contribute to a dynamic environment in which the institution′s strategy related to technology management takes on critical dimensions, particularly the need to collaborate across institutional lines, such as academic services, student services, human resources, and financial services.
Community college leaders are seeking ways to better leverage tehcnology for business solutions, institutional research, student and organizational learning, and communications. Decisions such as who to include in decision making, how to balance maintenance and innovation, and what tehcnologies to adopt have a deep impact on institutions, reaching far beyond the technology itself.
The purpose of this volume of New Directions for Community Colleges is to explore technology management from a variety of vantage points. Authors represent community college leadership, chief information officers, faculty, researchers, and scholars. Their insights provide strong rationale for greater care in planning, budgeting, and utilizing technology, recognizing the challenges of rapid technological change.
1. 4Bs or Not 4Bs: Bricks, Bytes, Brains, and Bandwidth 1
The effective integration of planning to include bricks, bytes, brains, and bandwidth (4Bs) represents an opportunity for community colleges to extend their capacity as a knowledge–intensive organization, coupling knowledge, technology, and learning.
2. Leveraging Web Technologies in Student Support Self–Services 5
M. Craig Herndon
The use of web technologies to connect with and disperse information to prospective and current students can be effective for the student as well as effi cient for colleges.
3. Practical Implications of Implementing a Unit Record System on a Community College Campus 31
Joe Offermann, Ryan Smith
This chapter addresses the challenges and opportunities of implementing a unit record system on campus by addressing potential costs, benefi ts, and integration with already existing data and accountability processes.
4. Planning for Instructional Technology in the Classroom 45
Regina L. Garza Mitchell
Community colleges are known for keeping abreast of the latest instructional technologies, but the constant and rapid growth of available technology also presents challenges. This chapter reviews the current literature regarding instructional technology usage.
5. Web 2.0 Technologies: Applications for Community Colleges 53
Susanne K. Bajt
This chapter will provide an overview of Web 2.0 technologies and considerations of their potential to transform the way education is delivered.
6. Andragogy, Organization, and Implementation Concerns for Gaming as an Instructional Tool in the Community College 63
Vance S. Martin
The community college provides an effective testbed of immersive experiences for learning. This setting provides essential foundations such as support for innovation, infrastructure, and intentional adoption of various levels of games.
7. Faculty Leadership and Instructional Technologies: Who Decides? 73
Discussion of leadership functions and practices in the realm of instructional technology in community colleges cannot be limited to the administrative side.
8. Models of Technology Management at the Community College: The Role of the Chief Information Officer 87
Scott Armstrong, Lauren Simer, Lee Spaniol
In this chapter, community college CIOs speak to their roles, focusing on the critical issues they face today and the approaches their institutions are taking to ensure pre paration for a rapidly changing technological future.
9. IT Funding′s Race with Obsolescence, Innovation, Diffusion, and Planning 97
In times of diffi cult funding, IT managers must build new foundations, rationale statements, methods of operating, and measures of accountability to maintain their funding base.
10. What is Next? Futuristic Thinking for Community Colleges 107
This chapter provides a presidential perspective on these trends to suggest that our students of tomorrow must be educated in very different ways and speculates as to what this means for the way we lead our institutions today.