HOW TEAMS WORK.
Empowering Teams: Reaping the Benefits of Greater Employee Participation.
Moving Toward Empowered Teams: Rethinking Leadership Responsibilities.
Confronting New Organizational Questions: How Teams Function in a Redesigned Organization.
A Day in the Life of a Self–Directed Team: A Case Study.
PREPARING FOR TEAMS.
Implementing a New Vision: The Role of Senior Management.
Planning the Successful Launch of Self–Directed Teams: The Design Process and Principles.
The New Look of Leadership: What′s Left for a Leader to Do?
Selecting Team Players: Choosing the Right People for Teamwork.
Training the New Team: Planning and Supporting Critical Skill Development.
BUILDING STRONG TEAMS.
Stage One: Getting Started.
Stage Two: Going in Circles.
Stage Three: Getting on Course.
Stage Four: Full Speed Ahead.
Epilogue: What′s Next for Self–Directed Teams?
"The most complete treatment I′ve seen on the subject.... If you′re making the move to self–directed work teams, this is the book to read!" (Chuck Day, editor–in–chief, Industry Week)