HOW TEAMS WORK.
Empowering Teams: Reaping the Benefits of Greater Employee Participation.
Moving Toward Empowered Teams: Rethinking Leadership Responsibilities.
Confronting New Organizational Questions: How Teams Function in a Redesigned Organization.
A Day in the Life of a Self–Directed Team: A Case Study.
PREPARING FOR TEAMS.
Implementing a New Vision: The Role of Senior Management.
Planning the Successful Launch of Self–Directed Teams: The Design Process and Principles.
The New Look of Leadership: What′s Left for a Leader to Do?
Selecting Team Players: Choosing the Right People for Teamwork.
Training the New Team: Planning and Supporting Critical Skill Development.
BUILDING STRONG TEAMS.
Stage One: Getting Started.
Stage Two: Going in Circles.
Stage Three: Getting on Course.
Stage Four: Full Speed Ahead.
Epilogue: What′s Next for Self–Directed Teams?