Jack Stack, author of The Great Game of Business
"Know what is vital to the success of your business, enhance skills for confident prediction, and avert crisis management. This book offers all that for the price of lunch."
James C. Collins, Chairman Emeritus, Sizzler International, Inc.
"Most small business related books approach the implementation of business plans and strategic planning in a very traditional fashion. This one is different. It illustrates how to realistically turn a business plan into an action plan. But it does not stop there. The author discusses the most current methods of managing a business, e.g., total quality management techniques, not in textbook style but in practical, everyday language. Her style of ‘instruction’ is nothing short of excellent. This readable, practical work is useful for all levels."
Fred Andrews, Springfield Community Technical College in Choice: Current Reviews for Academic Libraries
"This ‘how–to’ workbook for small businesses shows how to develop and communicate a vision and how to empower people so they can make the vision a reality."
Arizona Business Gazette
Transform your business plan into an action plan
This new revised edition elaborates on the six critical principles of running a small business that helped guide King to success:
- Set standards and give your employees the tools to meet your goals
- Lead by example
- Look to the long term the very long term
- Find the important details and focus on them
- Watch for variances from expected results
- Face reality when you look at your company and take action
King breaks down complex concepts into simple and effective action plans, helping you profit from her extensive experience and avoid common mistakes. With more than fifty worksheets and exercises to guide your implementation, Business Plans to Game Plans helps you turn your vision into a thriving business equipped to weather any market.
1. Moving From Vision to Action.
Inventing Your Company.
Living the Vision.
An Ongoing Process.
Tools for Moving from Vision to Action.
Creating Your Vision.
Crafting a Mission Statement.
Analyzing Your Strengths, Weaknesses.
Opportunities, and Threats.
Defining Corporate Goals.
Action Plans: Turning Vision into Action.
Visually Representing Your Plans.
PART II. SET HIGH STANDARDS.
2. Creating a Budget Everyone Can Use and Understand.
The Budget Sets Priorities.
Know When to Stop.
Plan for Debt.
Follow the Money.
Plan for Cash.
Budget for the Big Items.
Plan for Profits.
Set Financial Controls.
Profits Determine Survival.
Tools for Creating a Budget Everyone Can Use.
Average Selling Price Per Product.
Unit Sales by Product.
Dollar Sales Projections by Product.
Dollar Sales Projections by Month.
The Budget Notebook.
Income Statement Projections.
3. Understanding the Numbers.
Traditional Financial Statements.
Cash Flow is Critical.
Following what matters.
Sharing Financial Information with Employees.
Tools for Understanding the Numbers.
Year–at–a–Glance Income Statement.
Year–at–a–Glance Balance Sheet.
Year–at–a–Glance Financial Analysis.
Budget Variance Report.
Same Month Last Year Variance Report.
Analysis of Cash Position.
Key Financial Indicators.
Financial Report to Employees.
PART III. BUILD LONG–TERM GROWTH.
4. Mastering the Art of the Sale.
Sales and Profitability.
Who Are Your Customers?
The Right Person for the Job.
Customer Service Professionals.
Communicating Sales Data to Employees.
Tools for Mastering the Art of the Sale.
Dollar Sales Month–to–Month.
Product Sales by Customer.
Sales by Salesperson.
Customer Service Key Indicators.
Customer Service Survey.
Sales Report to Employees.
5. Achieving Quality and Quantity.
Setting the Right Standards.
Adding New Value.
What Your Inventory Tells You.
Tools for Achieving Quality and Quantity.
Unit Output by Product.
Average Days to Ship.
Backlog of Orders.
Inventory Control Report.
Business Partner (Supplier) Survey.
6. Growing Profitably with Marketing and Product Development.
Research Your Market.
Customer Marketing Data.
Sources of Innovation.
Assessing Costs and Risks.
Tools for Marketing and Product Development.
Assessment of Competition.
Product Sales by marketing Method.
Product Development Checklist.
PART IV. LEAD WITH COURAGE.
7. Driving Employees to Peak Performance.
Set the Standards for Your Employees.
Invest in People.
Compensate Fairly and Well.
Make Time to Manage.
Human Resource Administration.
Tools for Managing and Motivating Employees.
Management Skills Feedback.
Employee Ranking System.
Human Resource Key Indicators.
8. Leading Your Business for maximum Results.
Personal Characteristics of CEOs.
Facing the Toughest Questions.
Look to the Long Term the Very Long Term.
Finding the Important Details and Focus on Them.
Leading during Time of Growth.
You Can t Do it Alone.
Getting Outside Help.
Hiring Quality Consulting Help.
Boards of Directors and Advisors.
Starting Over: The Annual Game–Planning Process.
Tools for Leading Your Business.
Employee Opinion Survey.
Company Performance Review.
Appendix One. The 50 Critical Management Questions to Running a Successful Business.
Appendix Two. Top 50 Practical Business Books.