Veterinary Practice Management. 3rd Edition

  • ID: 2221497
  • Book
  • 268 Pages
  • John Wiley and Sons Ltd
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The third revised edition of this comprehensive book continues to provide an essential source of information on practice management. It gives straightforward guidance to veterinary surgeons setting up in practice for the first time as well as being invaluable to established practitioners and staff keen to improve the efficiency of their business. Those preparing for the Certificate in Veterinary Practice Management will find it particularly helpful.

Written by recognised experts in their field Veterinary Practice Management now includes new chapters on veterinary nurse clinics, pharmacy management, management accounts and staff appraisals. There is also new material providing information and advice on partnership contracts, business marketing and health and safety.

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Author Biographies viii

1 Starting up in Practice 1John Gripper

2 General Tips 7John Bower

3 The Practice Premises 11John Bower

4 The Pet Care Centre 17John Bower

5 Client Meetings 19John Bower

6 Involvement in the Local Community 23John Bower

7 The Receptionist and the Nurse 26John Bower

8 Veterinary Nurse Clinics 35John Bower

9 The Veterinary Surgeon 39John Bower

10 Staff Motivation 45John Bower

11 Staff Training 49John Bower

12 Staff Appraisal 52John Bower

13 Interview Techniques 57John Bower

14 Partner s Responsibilities 60Dixon Gunn

15 Retirement 66John Gripper

16 The Practice Manager 73John Bower

17 The Practice Manual 79John Bower

18 Business Marketing 87Peter Gripper

19 Record Keeping 97Dixon Gunn

20 Stock Control 102Dixon Gunn

21 Computers in Practice 107Peter Gripper

22 The Business Plan 116John Gripper

23 Understanding Practice Accounts 121John Gripper

24 Budget Forecasts and Performance Monitoring 134John Gripper

25 Capital Budgeting 138John Gripper

26 The Ins and Outs of Cash Flow 143Dixon Gunn

27 Management Accounts 151Dixon Gunn

28 Construction of a Fee 158Dixon Gunn

29 Securing Income 162Dixon Gunn

30 Buying a Property 166John Gripper

31 A Tax on Income 173Dixon Gunn

32 Value Added Tax 177John Gripper

33 PAYE and National Insurance 182John Gripper

34 Insurance and Pensions 186John Gripper

35 Pharmacy 194Peter Gripper

36 Health and Safety and COSHH (Control of Substances Hazardous to Health) 201Peter Gripper

37 Employment Law 208John Gripper

38 Limited Companies 216John Gripper

39 Buying and Selling a Partnership 219Dixon Gunn

40 Payment by the Incoming Partner 226Dixon Gunn

41 Valuation of Goodwill 231John Gripper

42 Partnership Contracts 237John Gripper

Index 249

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"This is a book which the VBJ heartily recommends to readers".Veterinary Business Journal

"This textbook holds several features which make it a very valuable reference for the practitioner, particularly those established in the UK. It covers the entire scope of Practice Management in a concise, easy to read and yet comprehensive way. The book should be a tremendous help to any practitioner starting in practice, particularly those working with companion animals."

European Journal of Companion Animal Practice, 2003

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