Errors and adverse events in medicine.
The development of risk management.
Reducing risks in obstetrics.
Reducing risks in paediatrics.
Risk management in anaesthesia.
Risk management in surgery.
Risk management in A&E medicine.
Reducing risks in hospital general medicine.
Risk management in clinical oncology.
Risk management in psychiatry.
Risk management in general practice.
Guidelines and pathways.
The role of human factors engineering.
Working time, stress and fatigue.
Training and supervision.
Teams, culture and managing risk.
Creating and maintaining safe systems.
Impementation of risk management.
Clinical incident reporting.
Investigation and analysis of adverse events.
Caring for patients harmed by treatment.
Dealing with complaints.
"Therefore I believe that this book should be read by anyone involved in, or responsible for healthcare . . . This makes a compelling case to benefit from the safety and quality improvement approaches described in the book." (The Bulletin of the Royal College of Pathologists, 1 July 2011)