The book and software enable readers to not only compare their organisations with those in the same socio–economic group but also against best–practice staffing and performance. Both help managers determine if their stock of workers is equitable, efficient and effective. Finally, a large annotated bibliography helps users locate relevant publications, and readers should look out for workshops in 2006 designed take them through the book s methods.
Community patient dependency and workload.
Community staff activity.
Efficiency and effectiveness.
Education and training.
Recruitment and retention.
Determining team size and mix.
"...a useful resource for all primary care trust managers and students...excellent analysis and synthesis of subject matter..." (Nursing Standard, October 05)
"...comprehensive...the author shows insight into the many disciplines working in the community..." (Community Practitioner, 1st November 2005)
"...comprehensive...useful..." (Community Practitioner, Vol 78 (11), November 2005)