This commemorative edition offers a new generation the benefit of Robert Townsend’s timeless wisdom as well as reflections on his work and life by those who knew and worked with him. This groundbreaking book continues to remind us not to get mired in all those sacred organizational routines that stifle people and strangle both profits and profitability. He shows a way to humanize business and a way to have fun while making it all work better than it ever worked before.
Contents, Commemorative Edition v
Publisher’s Note xi
Robert Townsend’s Cure for Management Heartburn xiii
How Robert Townsend Talked Me out of Getting an MBA xvii
Up the Publisher: On Editing Robert Townsend xxii
Contents, Original Edition xxxi
Up the Organization, Original Edition 1
Appendix A: Townsend’s Third Degree in Leadership 161
Appendix B: No Reserved Parking: The Guerrilla Life of Robert Townsend 170
Robert Townsend Jr.