The Emotionally Intelligent Team
AS THE FIELDS OF NEUROLOGY and organizational development continue to evolve, there is a growing body of evidence that clearly demonstrates that particular emotional and social intelligent behaviors have a direct correlation with organizational success.
In this compelling book, authors Marcia Hughes and James Terrell offer practical information and a guide for businesses that want to draw on the power of the emotional competencies of their teams. They reveal how individuals, team members, and leaders can take the steps to become more emotionally intelligent team members and show how to put in place the practices and exercises that will help any team grow in emotional intelligence. The book outlines the seven emotional competencies of teams including
- TEAM IDENTITY
- EMOTIONAL AWARENESS
- STRESS TOLERANCE
- CONFLICT RESOLUTION
- POSITIVE MOOD
Going beyond theory and instructions, the authors have completed the triangle of best practices by developing an assessment the TESI , available through cgrowth.com that enables team members to measure their team′s performances in each of the seven competencies.
The Emotionally Intelligent Team draws on a wealth of research and is filled with illustrative examples that represent a rich spectrum of teams from business, government, and nonprofits. Using the strategies outlined in this book, teams will be better able to tap into their shared memory and individual capacities, which will maximize their knowledge, problem–solving capabilities, and resilience. They will have the ability to respond with ease to the constantly changing emotional and social contexts of the team and the organizational dynamics.
This important book offers teams no matter what their mission or how large or small tactics for becoming a highly functioning team that will improve productivity, increase profits, lower turnover, reduce errors, inspire innovation, and enhance efficiency.
PART ONE: THE VALUE OF EMOTIONAL AND SOCIAL INTELLIGENCE FOR YOUR TEAM.
1 Why Emotional Intelligence Is So Valuable for Teams.
2 The Business Case for Team Emotional Intelligence.
PART TWO: THE SEVEN SKILLS OF A TEAM S EMOTIONAL AND SOCIAL INTELLIGENCE.
3 The First Skill: Team Identity.
4 The Second Skill: Motivation.
5 The Third Skill: Emotional Awareness.
6 The Fourth Skill: Communication.
7 The Fifth Skill: Stress Tolerance.
8 The Sixth Skill: Conflict Resolution.
9 The Seventh Skill: Positive Mood.
PART THREE: RESULTS GAINED BY EMOTIONALLY AND SOCIALLY INTELLIGENT TEAMS.
10 The Emotionally Intelligent Team Player.
11 Leading the Emotionally Intelligent Team.
12 Values and Ethics.
About the Authors.