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Taming the Abrasive Manager. How to End Unnecessary Roughness in the Workplace. Edition No. 1

  • ID: 2239248
  • Book
  • October 2007
  • 240 Pages
  • John Wiley and Sons Ltd

Taming the Abrasive Manager is an ideal resource for managers, human resource professionals, coaches, and anyone who works for or with an abrasive boss. Executive coach Dr. Laura Crawshaw - known as the "Boss Whisperer" for her work in this field - shares her discoveries on how to tame the deep fears that drive abrasive managers to attack their coworkers. In her straight-shooting style, Crawshaw offers invaluable insights gained from her encounters with abrasive bosses in corporate jungles who aggressively defend against threats to their dominance in the high-risk business of survival. These insights, combined with lessons learned from employees and organizations who have successfully reined in their unmanageable bosses, provide realistic solutions that will improve the workplace for everyone.

Note: Product cover images may vary from those shown

The Author xi

Introduction xiii

1. Abrasive Bosses and the Working Wounded 1

2. Boss Whispering 13

3. Abrasive Boss Behavior: What They Do 31

4. Bears, Bosses, and Business: Survival Through Dominance 45

5. On the Origins of Abrasion: Why They Do It 65

6. Blinder Than Bats: Why They Don’t See 85

7. WhyWe Don’t Take Bulls (or Bosses) by the Horns 95

8. Can Bosses Change Their (Blind) Spots? 109

9. Blinders off: How Management Can Make Them See 123

10. Limits on: How Management Can Make Them Care 147

11. Risky Business: Taming the Boss You Work for or with 159

12. The Choice to Change: Will the Horse Drink? 183

13. Ending Unnecessary Roughness: Preventing Workplace Abrasion 191

Appendix: Are You Abrasive? (Self-Test) 201

References 205

Index 209

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Laura Crawshaw
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