When Talk Works. Profiles of Mediators

  • ID: 2239568
  • Book
  • 544 Pages
  • John Wiley and Sons Ltd
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Climb into the heads of some of the most respected mediators in the business. Jimmy Carter, Linda Colburn, Lawrence Susskind and other luminaries take you behind the scenes and share their insights, techniques, and experiences in twelve personal, interview–based profiles. Their compelling stories illustrate the many ways to "make talk work," making this a uniquely pragmatic, inspiring resource for both working practitioners and aspirants to the field.
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Preface xiii

The Authors xvii


Another Way to Settle Disputes: The Practice of Meditation 1Deborah M. Kolb

Part One The Professionals

1 Frances Butler: Questions That Lead to Answers in Child Custody Mediation 17Kenneth Kressel

2 Patrick Davis: To Bring Out the Best To Undo a Little Pain in Special Education Mediation 61Susan S. Silbey

3 Howard Bellman: Using Bundles of Input to Negotiate an Environmental Dispute 105Christine B. Harrington

4 William Hobgood: Conditioning Parties in Labor Grievances 149Deborah M. Kolb

5 Patrick Phear: Control, Commitment, and Minor Miracles in Family and Divorce Mediation 191Austin Sarat

Part Two Builders of the Field

6 Albie M. Davis: Community Mediation as Community Organizing 245Sally Engle Merry

7 Eric Green: finding Alternatives to Litigation in Business Disputes 279Lavinia E. Hall

8 Lawrence Susskind: Activist Mediation and Public Disputes 309John Forester

Part Three Extending the Reach of Mediation

9 Juju Atkinson: Blurring the Distinction Between Mediation and Adjudication 359William M. O Barr

10 Jimmy Carter: The Power of Moral Suasion in International Mediation 375Eileen F. Babbitt

11 Linda Colburn: On–the Spot Mediation in a Public Housing Project 395Neal Milner

12 Joseph Elder: Quiet Peacemaking in a Civil War 427Thomas Princen


The Realities of Making Talk Work 459Deborah M. Kolb and Kenneth Kressel

Index 495

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Deborah M. Kolb
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