+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)


When Talk Works. Profiles of Mediators

  • ID: 2239568
  • Book
  • June 1997
  • Region: Global
  • 544 Pages
  • John Wiley and Sons Ltd
1 of 3
Climb into the heads of some of the most respected mediators in the business. Jimmy Carter, Linda Colburn, Lawrence Susskind and other luminaries take you behind the scenes and share their insights, techniques, and experiences in twelve personal, interview–based profiles. Their compelling stories illustrate the many ways to "make talk work," making this a uniquely pragmatic, inspiring resource for both working practitioners and aspirants to the field.
Note: Product cover images may vary from those shown
2 of 3

Preface xiii

The Authors xvii


Another Way to Settle Disputes: The Practice of Meditation 1
Deborah M. Kolb

Part One The Professionals

1 Frances Butler: Questions That Lead to Answers in Child Custody Mediation 17
Kenneth Kressel

2 Patrick Davis: To Bring Out the Best To Undo a Little Pain in Special Education Mediation 61
Susan S. Silbey

3 Howard Bellman: Using Bundles of Input to Negotiate an Environmental Dispute 105
Christine B. Harrington

4 William Hobgood: Conditioning Parties in Labor Grievances 149
Deborah M. Kolb

5 Patrick Phear: Control, Commitment, and Minor Miracles in Family and Divorce Mediation 191
Austin Sarat

Part Two Builders of the Field

6 Albie M. Davis: Community Mediation as Community Organizing 245
Sally Engle Merry

7 Eric Green: finding Alternatives to Litigation in Business Disputes 279
Lavinia E. Hall

8 Lawrence Susskind: Activist Mediation and Public Disputes 309
John Forester

Part Three Extending the Reach of Mediation

9 Juju Atkinson: Blurring the Distinction Between Mediation and Adjudication 359
William M. O Barr

10 Jimmy Carter: The Power of Moral Suasion in International Mediation 375
Eileen F. Babbitt

11 Linda Colburn: On–the Spot Mediation in a Public Housing Project 395
Neal Milner

12 Joseph Elder: Quiet Peacemaking in a Civil War 427
Thomas Princen


The Realities of Making Talk Work 459
Deborah M. Kolb and Kenneth Kressel

Index 495

Note: Product cover images may vary from those shown
3 of 3


4 of 3
Deborah M. Kolb
Note: Product cover images may vary from those shown