Streamlining Health Care Operations. How Lean Logistics Can Transform Health Care Organizations. J–B AHA Press

  • ID: 2239590
  • Book
  • 272 Pages
  • John Wiley and Sons Ltd
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Using the success of other industries as a model, this book promotes methodologies, indicators, and ideas that health care organizations can use to streamline their practices and maintain strong profit margins. Based on the core principles embodied in lean logistics–the systematic process of removing waste and inefficiency throughout the purchasing, supply, distribution, and business operations chain–Streamlining Health Care Operations shows health care leaders how to fundamentally restructure their organizations and effectively balance costs, quality, and patient access to excellent care.
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Preface

Acknowledgments

About the Author

1 Introduction 1

2 The Value of the Employee 9

3 Access: An Elusive Paradox 23

4 Quality: A Systematic Approach 37

5 Creativity: An Environment for Exponential Growth 53

6 Human Resources: The Critical Component 67

7 Purchasing: A Dynamic Model 83

8 Strategic Technology Assessment: Not Just an Acquisition 111

9 Utilization Management Within Technology Assessment 127

10 Equipment Service: Balancing Quality and Control 143

11 Major Projects: Cost–Effective Expansion and Growth 167

12 Reimbursement and the Business Office: Functions for Success 187

13 Consultants: Less Is More 203

14 Special Concerns: Drive Out Waste 215

Recommended Readings 237

Index 239

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Audie G. Lewis
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