An invaluable staff and program development tool. The research references, discussion topics, training modules, and applications provide educators with a strong foundation for skill building and program development. I highly recommAnd this training manual to educators who are planning conflict resolution programs in their schools.
?Paul Wiley, principal, Crocker Elementary School, Amherst, Massachusetts
Based on material developed by the National Institute for Dispute Resolution (NIDR) and the former National Association for Mediation in Education (now merged with the NIDR Youth Program), this practical resource guide shows educators how to diagnose conflicts, handle difficult confrontations, and implement appropriate mediation and problem–solving strategies.
Foundation Orientation and Skills of Conflict Resolution.
The Conflict Resolution Process.
Developing a Rationale for Conflict Resolution in Education.
Applications for Conflict Resolution.