- Covers the strategic role training and development plays within organizations. Looks at the differences and similarities between training, development, education, coaching and mentoring, and the importance of intellectual capital as a key organizational resource is also explored
- Case studies of TCM.com Inc (Canada), British Airways, Unipart (UK), the training component of the US Liberty Ship program during World War II and Canon (Japan)
- Includes a comprehensive resources guide, key concepts and thinkers, a 10–step action plan for implementing a training and development program, and section of FAQs.
What is Meant by Training and Development.
Evolution of Training and Development..
The E–Dimension of Training and Development.
The Global Dimension of Training and Development.
The State of the Art.
Training and Development Success Stories.
Key Concepts and Thinkers.
Resources for Training and Development.
Ten Steps to Effective Training and Development.
Frequently Asked Questions (FAQs).