"Olivia Parr Rud does a remarkable job of weaving together many topics in a strategic way. As ′quants,′ we′re fascinated with data and fact–based decision–making. But success only comes when you consider the human factor, especially effective communications. Making topics like evolutionary biology, complexity science, and systems thinking relevant for business success is a unique and compelling view. As Max Frisch said, ′We hired workers and human beings came instead.′"
Anne Milley, Senior Director, Technology Product Marketing, SAS
"Business Intelligence Success Factors is a must–read for anyone implementing BI on an organizational level. This book explains the business landscape and the underlying reasons for our current volatility, offering clear guidance on navigating our information rich global economy."
Ron Powell, Editorial Director, Business Intelligence Network
Transform challenges into opportunities with emerging Business Intelligence technologies
Written by an expert in data mining and statistical analysis, this valuable resource unveils the connection between the increased use of BI and the need for new, proven theories and models in BI, as well as the guidance to implement them successfully in your organization.
Are you ready to become adaptable? Learn how to harness today′s rapidly evolving global economy with Business Intelligence Success Factors.
PART ONE The Landscape.
Chapter 1 The Evolving Business Landscape.
Navigating Uncharted Waters.
Shifting from Reactive to Proactive.
Strategies for Capturing Value.
Motivation for Change.
The Evolving Organization.
Chapter 2 Models from Science and Nature.
Evolutionary Biology and Living Systems.
Complexity Science and Chaos.
Systems Theory and Systems Thinking.
PART TWO The Success Factors.
Chapter 3 Effective Communication.
Benefits of Effective Communication.
Principles of Communication.
Communication in a High–Tech Economy.
Theory of Relational Coordination.
Principles of Dialogue.
Art of Listening.
Chapter 4 Collaboration.
Collaborating for the Future.
Creating a Collaborative Culture.
Building Collaborative Teams.
Value of Trust.
Collaboration in Action: A Case Study.
Chapter 5 Innovation.
Innovation in the Marketplace.
Tips from the Field.
Chapter 6 Adaptability.
The Shifting Paradigm.
The New Paradigm.
Models for Adaptive Organizations.
Leveraging Chaos in Organizations.
Conflict Resolution: A Living Systems Approach.
The Learning Organization.
A New Global Organization.
Chapter 7 Leadership.
The Conscious Leader.
Paradox of Empowerment.
10 Principles for Leading a Dynamic Organization.
Tapping Organizational Wisdom.
PART THREE Models and Practices.
Chapter 8 Systems Thinking.
Basics of Systems Thinking.
Systems View of Business Analytics.
Chapter 9 Holacracy.
Evolving the Organization.
Shared Language and Meaning.
PART FOUR Beyond Our Corporate Borders.
Chapter 10 Possibilities.
Holacracy in the World.
Organizations on Purpose.
Appendix A: Resources.
Appendix B: Suggested Reading.
About the Author.