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Business Intelligence Success Factors. Tools for Aligning Your Business in the Global Economy. Edition No. 1. Wiley and SAS Business Series

  • ID: 2241395
  • Book
  • June 2009
  • Region: Global
  • John Wiley and Sons Ltd
Over the last few decades, the growth of Business Intelligence has enabled companies to streamline many processes and expand into new markets on an unprecedented scale. New BI technologies are also enabling mass collaboration and innovation. However, implementation of these BI solutions often gives rise to new challenges. Business Intelligence Success Factors shows you how to turn those challenges into opportunities by mastering five key skills.

Olivia Parr Rud shares insights gained from her two decades of experience in Business Intelligence to offer the latest practices that are emerging in organizational development. Written to help enhance your understanding of the current business climate and to provide the tools necessary to thrive in this new global economy, Business Intelligence Success Factors examines the components of chaos theory, complex adaptive systems, quantum physics, and evolutionary biology. A scientific framework for these new corporate issues helps explain why developing these key competencies are critical, given the speed of change, globalization, as well as advancements in technology and Business Intelligence.

Divided into four cohesive parts, Business Intelligence Success Factors explores: - The current business landscape as well as the latest scientific research: today's business realities and how and why they can lead to chaos - New scientific models for viewing the global economy - The five essential competencies?Communication, Collaboration, Innovation, Adaptability, and Leadership?that improve an organization's ability to leverage the new opportunities in a volatile global economy - Profiles of several amazing leaders who are working to make a difference - Cutting-edge research and case studies via invited contributors offering a wealth of knowledge and experience

Move beyond mere survival to realize breakaway success in the global economy with the practical guidance found in Business Intelligence Success Factors.
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About the Contributors xi

Preface xvii

Acknowledgments xix

Part One The Landscape 1

Chapter 1 The Evolving Business Landscape 3

Navigating Uncharted Waters 5

Shifting from Reactive to Proactive 7

Strategies for Capturing Value 8

Motivation for Change 11

The Evolving Organization 18

chapter 2 Models from Science and Nature 21

Quantum Physics 21

Evolutionary Biology and Living Systems 26

Complexity Science and Chaos 31

Systems Theory and Systems Thinking 37

Part Two The Success Factors 41

Chapter 3 Effective Communication 43

Benefits of Effective Communication 43

Principles of Communication 45

Communication in a High-Tech Economy 47

Nonverbal Communication 49

Theory of Relational Coordination 53

Principles of Dialogue 55

Art of Listening 58

Storytelling 60

Chapter 4 Collaboration 65

Collaborating for the Future 65

Creating a Collaborative Culture 67

Building Collaborative Teams 72

Value of Trust 75

Collaborative Technologies 81

Collaboration in Action: A Case Study 86

Chapter 5 Innovation 91

Creativity 92

Innovation in the Marketplace 100

Tips from the Field 103

Chapter 6 Adaptability 109

The Shifting Paradigm 109

Traditional Methods 110

The New Paradigm 111

Models for Adaptive Organizations 114

Leveraging Chaos in Organizations 115

Conflict Resolution: A Living Systems Approach 121

The Learning Organization 123

A New Global Organization 126

Chapter 7 Leadership 129

The Conscious Leader 129

Social Intelligence 130

Paradox of Empowerment 133

10 Principles for Leading a Dynamic Organization 134

Tapping Organizational Wisdom 146

Part Three Models and Practices 159

Chapter 8 Systems Thinking 161

Basics of Systems Thinking 161

Systems View of Business Analytics 163

Chapter 9 Holacracy 191

Evolving the Organization 191

Introducing Holacracy 195

Organizational Structure 197

Organizational Control 205

Core Practices 216

Shared Language and Meaning 221

Part Four Beyond Our Corporate Borders 223

Chapter 10 Possibilities 225

Holacracy in the World 226

Edgewalkers 233

Organizations on Purpose 237

Bottom Line 252

Appendix A: Resources 255

Appendix B: Suggested Reading 263

About the Author 273

Index 275

Note: Product cover images may vary from those shown
Olivia Parr Rud
Note: Product cover images may vary from those shown