Since the publication of Kotler′s Marketing Management in 1967, marketing has witnessed a dramatic increase in academic involvement. Today there is an extensive range of publications available covering a variety of topics – from cognitive studies of consumer behaviour to organising international distribution – but the 4 Ps, based on the marketing mix model, remains as the dominant theoretical base. Rethinking Marketing demonstrates a misfit between the existing theoretical toolbox and important development trends in the marketplace.
Three basic issues are addressed:
- How should we look at the market and its different forms, given the existence of dynamics?
- How should we look upon the exchange between market players given the existence of relationships and other close cooperative efforts?
- What kind of scientific approaches can we use when studying markets and market players?
James C. Anderson, Luis Araujo, Keith Blois, Anna Dubois, Geoff Easton, David Ford, Lars–Erik Gadde, Geir Gripsrud, Inge Jan Henjesand, Roy Howell, Michael Johnson, GÃ¸ran Persson, Frans Prenkert, Thomas Ritter, Fred Selnes, Ivan Snehota, Sigurd Villads Troye
Chapter 1. Introduction: Rethinking Marketing (H. Håkansson, I.J. Henjesand and A. Waluszewski).
PART ONE: MARKET FORMS.
Chapter 2. Perspective and Theories of Market (I. Snehota).
Chapter 3. The Market Form Concept in B2B Marketing (K. Blois).
Chapter 4. Market Forms and Market Models (G. Easton).
PART TWO: INTERACTION BETWEEN MARKET ACTORS.
Chapter 5. Exploring the Exchange Concept in Marketing (H. Håkansson and F. Prenkert).
Chapter 6. Interactions Between Suppliers and Customers in Business Markets (D. Ford and T. Ritter).
Chapter 7. A Dynamic Customer Portfolio Management Perspective on Marketing Strategy (F. Selnes and M. Johnson).
Chapter 8. From Understanding to Managing Customer Value in Business Markets (J. Anderson).
Chapter 9. Developments on the Supply Side of Companies (L–E. Gadde and G. Persson).
PART THREE: SCIENTIFIC APPROACHES.
Chapter 10. The Marketing Discipline and Distribution Research: Time to Regain Lost Territory? (G. Gripsrud)?
Chapter 11. Research Methods in Industrial Marketing Studies (L. Araujo and A. Dubois).
Chapter 12. Toward a New Understanding of Marketing: Gaps and Opportunities (S. Troye and R. Howell).
Chapter 13. Conclusions: Reinterpreting the Four Ps (H. Håkansson and A. Waluszewski).