Praise for Performance Management
"In this comprehensive and timely volume, Smither and London assemble an exceptional collection of chapters on topics spanning the entire performance management process. Written by leading researchers and practitioners in the field, these chapters draw on years of research and offer a blueprint for implementing effective performance management systems in organizations. This volume is a ′must–read′ for all those interested in performance management."
—John W. Fleenor, Ph.D., research director, Center for Creative Leadership
"The quintessential tool for the scientist–practitioner working on improving the performance management system in their organization."
—Sandy Lionetti, Ph.D., director, Talent Management, Leadership and Organizational Development, GlaxoSmithKline Consumer Healthcare
"Finally, a book that brings together the latest research findings on a very important process that needs to be executed with the greatest effectiveness and efficiency. The information is presented in a way that an HR practitioner, like myself, can readily apply."
—Gale H. Varma, executive vice president, Human Resources, Charming Shoppes, Inc.
The Authors xxi
1 An Expanded View of Performance Management 1Herman Aguinis
2 Aligning Performance Management with Organizational Strategy, Values, and Goals 45William A. Schiemann
3 Practical Applications of Goal–Setting Theory to Performance Management 89Peter A. Heslin, Jay B. Carson, and Don VandeWalle
4 Coaching and Performance Management: How Can Organizations Get the Greatest Value? 115David B. Peterson
5 The Role of On–the–Job and Informal Development in Performance Management 157Paul Squires
6 Managing Team Performance in Complex Settings: Research–Based Best Practices 197Eduardo Salas, Sallie J. Weaver, Michael A. Rosen, and Kimberly A. Smith–Jentsch
7 CEO Performance Management 233Edward M. Mone
8 Performance Management in Multi–National Companies 271David V. Day and Gary J. Greguras
9 Managing Contextual Performance 297Richard R. Reilly and Zvi H. Aronson
10 Using Performance Management As a Learning Tool 329Valerie I. Sessa, Christopher Pingor, and Jennifer Bragger
11 Diagnosing, Understanding, and Dealing with Counterproductive Work Behavior 359Leanne Atwater and Teri Elkins
12 Forced Rankings: Pros, Cons, and Practices 411Peter G. Dominick
13 Technology and Performance Management: What Role Does Technology Play in Performance Management? 445Autumn D. Krauss and Lori Anderson Snyder
14 Authentic Performance: The Valuation of Behavior as a Negotiated Business Outcome 491Thomas Diamante
15 Assessing Performance Management Programs and Policies 527Stanley B. Silverman and Wendy M. Muller
16 Performance Management of the Future 555Nancy T. Tippins and Susan H. Coverdale
17 Best Practices in Performance Management 585James W. Smither and Manuel London
Name Index 627
Subject Index 645
The Editors 667