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Technology at the Margins. How IT Meets the Needs of Emerging Markets. Microsoft Executive Leadership Series

  • ID: 2243072
  • Book
  • December 2010
  • Region: Global
  • 192 Pages
  • John Wiley and Sons Ltd
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"A must–read for nonprofit leaders and technologists who want to leverage the power of IT to help solve global poverty. Authors Chutani, Aalami, and Badshah have given the sector one of the best handbooks filled with stories, advice, and best practices."
Beth Kanter, CEO, Zoetica Media and coauthor of The Networked Nonprofit

"This is an important book important in the questions it raises and in bringing together the case studies of solutions. I have worked with the authors and their colleagues at Microsoft for nearly a decade, and I know that we share a deep belief that technology matters. Caring and learning are a powerful combination. This is the promise of the technology revolution, that technology can build our capacity in ways we don′t foresee, from places we least expect. And so the disruptive force of technology needs to increasingly be a dialog. What can we learn today? What will those for whom we care teach us? This book reminds us to listen."
Edward G. Happ, Chairman of the Board, NetHope, Inc.

"Akhtar Badshah is a pioneering leader on the frontiers of efforts to use information and communications technology for international development. This book shows persuasively that the solutions enabled by these technologies can transform health, education, finance, and resource management for the poor if we challenge the traditional strategies of business, non–profits, governments, and international organizations."
Peter Cowhey, Dean and Qualcomm Professor, School of International Relations and Pacific Studies, University of California, San Diego

"A global company that wants to understand the role of technology in their strategy for emerging markets would find much of value in this book. The authors present a cogent framework to evaluate the opportunities and back it up with compelling case studies."
Anoop Prakash, Managing Director, Harley–Davidson India

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Chapter 1 Information and Communication Technologies For Everyone.

Innovative Ways to Reach the Majority of the World.

What Are the Barriers to Success?

Where Are We Today?

Summary Points.


Chapter 2 Healthcare: Where It Is Needed and When It Is Needed.

World Health.

Health Education.

Health Administration and Management.


Diagnosis and Prevention.

Disease Surveillance and Information Gathering.

Taking Stock.

Steps to Take to Move into the Future.

Summary Points.


Chapter 3 Outside the Education Box .

Who s Getting an Education?

Breaking Down the Problem.

Classroom ICT: A History of Unmet Expectations.

Curriculum within Reach.

Corporations Invest in ICT for Education.

New Delivery Methods.

Effective Mediation.

What Is Known?

New Directions and Challenges Ahead.

Summary Points.


Chapter 4 Microfinance: The Next Phase.

Who Are the Unbanked ?

Microfinance: Meeting Financial Needs of Poor Households.

Microfinance Goes Beyond the Lending Circle Approach.

Barriers to Microfinance.

ICT Is Helping.

Management Information Systems Now at the Core of Microfinance.

Where Does Microfinance Go From Here?


Summary Points.


Chapter 5 Feeding and Supporting the World in a Changing Environment.

World of Limited Resources.

Moving Science from Labs to the Field.

Minimizing the Impact of Natural Disasters.

Where Do We Go From Here?

Summary Points.


Chapter 6 Conclusion: Harnessing Disruption.

Reimagining the Role of Experts.

Reimagining the Role of Institutions.

Reimagining Partnerships.

Reimagining Business Models.

Reimagining Research.

Reimagining Our Biases.

Reimagining Public Infrastructure.

Looking Ahead.




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Sailesh Chutani
Jessica Rothenberg Aalami
Akhtar Badshah
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