This textbook provides an accessible introduction to the key issues and dilemmas facing health care managers today. It provides the broad base of subjects which together inform current opinion in meeting present day challenges and aspirations to excellence in care provision.
The book is divided into sections covering the key issues in health care management. The first section looks at attaining excellence in human resources management and includes a chapter devoted to health careers in the twenty–first century. Key concepts in quality, finance and information management are clearly explained in the second part of the book. Section three covers funding in health care education and training, directly challenging some of the common assumptions held by employers, educationalists and human resource developers. The final section considers the politics of health care and sets the scene for effective, efficient health care management today and in the future.
With contributions from experienced practitioners in health care management, this book provides an authoritative introduction to critical issues in contemporary health care management for students, manager, health care practitioners, policy–makers and educators.
Key features are:
Addresses the problems and issues relating to quality management
Approachable, up–to–date with current thinking
Wide appeal for students and practicing managers
Takes a contemporary, theoretical and practical perspective
Section I – Excellence in Human Resources Management: Organisational change – implications for HRM; Health careers in the 21st century; Dimensions of Orgnisational Health;
Section II – Key Concepts in Quality, Fianance and Information Management: Quality management in health care, Key conepts in finance and information management;
Section III – Education and Training for Health Care: A critique of alternative pathways in professional and vocational education; Funding issues in education and training; "Credentialling" in health care and its implications;
Section IV – Managing Paradox – The Politics of Health Care The paradox of health care provision; The paradox of caring (an art or a science?); The paradox of welfare; The paradox of technological arrogance; The paradox of human communication; The paradox of public "charterism"; Index