+353-1-416-8900REST OF WORLD
+44-20-3973-8888REST OF WORLD
1-917-300-0470EAST COAST U.S
1-800-526-8630U.S. (TOLL FREE)


International Handbook of Workplace Trauma Support

  • ID: 2249848
  • Book
  • April 2012
  • Region: Global
  • 544 Pages
  • John Wiley and Sons Ltd

Traumatic events, such as accidents, verbal abuse, violent attacks, sudden deaths, or suicides, in the workplace are certainly not common, but they do happen. An organization may also find itself caught up in wider scale events such as natural disasters or acts of terrorism. All of these changes to the status quo can create confusion and chaos, or potentially trigger organizational paralysis. The International Handbook of Workplace Trauma Support provides a comprehensive overview of contemporary standards and best practice techniques for organizations that draws from the latest research findings and experience of clinicians, academics, practitioners, and other leading authorities on trauma support from around the world. This global perspective allows for a far greater range of support and intervention options to meet unique scenarios and workplace resources.

Coverage includes such topics as the history of trauma support, legal and business imperatives to manage trauma, models of trauma support, the latest developments in the field, post–trauma support, and applications within organizations, including the military. A variety of practical tools, case studies, and checklists enhance the discussion of research and best practices. This is an invaluable reference and essential reading for those seeking to minimize the impact of trauma on individual associates and the greater workplace.

Note: Product cover images may vary from those shown

About the Editors ix

List of Contributors xi

A The Evolution and Development of Workplace Trauma Support 1

1 The Evolution of Models of Early Intervention for Adults: From Inspired Help Giving toward Evidence–based Pragmatism 3
Roderick J. Ørner

2 Evidence–based Trauma Management for Organizations: Developments and Prospects 17
Jo Rick and Rob Briner

3 Large–scale Trauma: Institutionalizing Pre– and Post–trauma Prevention, Intervention, and Treatment 30
Joyce A. Adkins and Bryan M. Davidson

4 Commonalities and New Directions in Post–trauma Support Interventions: From Pathology to the Promotion of Post–traumatic Growth 48
Stephen Regel and Atle Dyregrov

B The Legal and Business Imperatives to Manage Trauma Effectively 69

5 The Trauma Impact on Organizations: Causes, Consequences, and Remedies 71
Ronald J. Burke

6 ASSIST: A Model for Supporting Staff in Secure Healthcare Settings after Traumatic Events That Is Expanding into Other European Territories 87
Annette Greenwood, Carol Rooney, and Vittoria Ardino

7 SAV–T First: Managing Workplace Violence 105
Kate Calnan, E. K. Kelloway, and Kathryne E. Dupre

8 The Occupational Implication of the Prolonged Effects of Repeated Exposure to Traumatic Stress 121
Alexander C. McFarlane

9 The Challenge for Effective Interventions in a Violent Society: Boundaries and Crossovers between Workplace and Community 139
Merle Friedman and Gerrit van Wyk

10 Adversity: Reconceptualizing the Post–trauma Response 154
Kevin Friery

C New Understandings on Models of Trauma Support 165

11 The Role and Nature of Early Intervention: The Edinburgh Psychological First Aid and Early Intervention Programs 167
Chris Freeman and Patricia Graham

12 An Organizational Approach to the Management of Potential Traumatic Events: Trauma Risk Management (TRiM) the Development of a Peer Support Process from the Royal Navy to the Police and Emergency Services 181
Neil Greenberg and Marilyn Wignall

13 Evidence–Based Support for Work–related Trauma: The Royal Mail Group Experience 199
Jo Rick, Andrew Kinder, and Steven Boorman

14 The Development of a Practice Research Network and Its Use in the Evaluation of the "Rewind" Treatment of Psychological Trauma in Different Settings 213
William Andrews and Scott Miller

15 The Emergency Behaviour Officer (EBO): The Use of Accurate Behavioral Information in Emergency Preparedness and Response in Public and Private Sector Settings 227
Mooli Lahad, Ruvie Rogel, and Steven Crimando

16 Trauma–related Dissociation in the Workplace 240
Onno van der Hart, Xiao Lu Wang, and Roger M. Solomon

D The Theory and Practice of Post–trauma Support 257

17 Utilization of EMDR in the Treatment of Workplace Trauma 259
Roger Solomon and Isabel Fernandez

18 Trauma Inoculation: Mindful Preparation for the Unexpected 274
Gordon Turnbull, Rebekah Lwin, and Stuart McNab

19 How Employee Assistance Programs (EAPs) Respond to Trauma Support and Critical Incident Management: An International Focus 295
Mandy Rutter

20 Training Resilience for High–risk Environments: Towards a Strength–based Approach within the Military 313
Sylvie Boermans, Roos Delahaij, Hans Korteling, and Martin Euwema

E The Organizational Response to Trauma Support 331

21 Preparing for and Managing Trauma within Organizations: How to Rehabilitate Employees Back to Work 333
Andrew Kinder and Jo Rick

22 Healing the Traumatized Organization: An Exploration of Post–trauma Recovery and Growth in the Workplace Setting Using the Metaphor of the Nervous System as a Template to Highlight Collective Learning 350
Tony Buckley and Alison Dunn

23 The Management of Emotionally Disturbing Interventions in Fire and Rescue Services: Psychological Triage as a Framework for Acute Support 368
Erik L. J. L. De Soir

24 Working with Tsunami Survivors in South India: The Problem Lies in a Four–letter Word 384
Sue Santi Ireson and Hash Patel

25 Turning Training into Reality: Considerations When Training Teams for Deployment to Disasters 401
Gail Rowntree and Mark Akerlund

26 Combating the Effects of Post–traumatic Stress and Other Trauma Associated with the Theatre of War 416
Walter Busuttil

27 Trauma Counseling and Psychological Support in the People′s Republic of China (PRC) 436
Xiaoping Zhu, Zhen Wang, and Tony Buon

28 How Professionals can Help the Traumatized Organization 447
Pauline Rennie Peyton

29 Military Veterans′ Mental Health: Long–term Post–trauma Support Needs 458
Walter Busuttil

30 Post–trauma Support: Learning from the Past to Help Shape a Better Future 474
Rick Hughes, Andrew Kinder, and Cary Cooper

Index 487

Note: Product cover images may vary from those shown
Rick Hughes
Andrew Kinder
Cary L. Cooper
Note: Product cover images may vary from those shown