The book focuses on commercial management within the context of project oriented organisations, for example: aerospace, construction, IT, pharmaceutical and telecommunications – in the private and public sectors. By bringing together contributions from leading researchers and practitioners in commercial management, it presents the state-of-the-art in commercial management covering both current research and best practice.
Commercial Management of Projects: defining the discipline covers the external milieu (competition, culture, procurement systems); the corporate milieu (corporate governance, strategy, marketing, trust, outsourcing); the projects milieu (management of uncertainty, conflict management and dispute resolution, performance measurement, value management); and the project milieu (project governance, contract management, bidding, purchasing, logistics and supply, cost value reconciliation).
Collectively the chapters constitute a step towards the creation of a body of knowledge and a research agenda for commercial management.
1. Commercial Management – Defining a Discipline (David Lowe and Roine Leiringer).
PART 1: EXTERNAL MILIEU.
Introduction to Part 1 (David Lowe and Roine Leiringer).
2. Competition (Headley Smyth).
3. Culture (Richard Fellows).
4. Procurement in the Context of Commercial Management (David Langford and Mike Murray).
PART 2: CORPORATE MILIEU.
Introduction to Part 2 (David Lowe and Roine Leiringer).
5. Corporate Governance and Shareholder Value (Marc Goergen and Luc Renneboog).
6. Strategies for Solutions (Andrew Davies and Michael Hobday).
7. The Effectiveness of Marketing Spend (Christopher Preece, Kristen Moodley and Michael Brown).
8. Trust and Commercial Managers: Influences and Impacts (Will Swan, Peter McDermott and Malik Khalfan).
9. Outsourcing (Jan Bröchner).
PART 3: PROJECTS MILIEU.
Introduction to Part 3 (David Lowe and Roine Leiringer).
10. Management of Uncertainty (Kalle Kähkönen).
11. Conflict Management and Dispute Resolution (Peter Fenn).
12. Performance Measurement (Malcolm Horner).
13. Value Management of Complex Projects (John Kelly).
PART 4: PROJECT MILIEU.
Introduction to Part 4 (David Lowe and Roine Leiringer).
14. The Governance of Project Coalitions - Towards a Research Agenda (Graham M. Winch).
15. Contract Management (Will Hughes).
16. Bidding (David Lowe and Martin Skitmore).
17. Strategic Purchasing and Supply Chain Management in the Project Environment - Theory and Practice (Andrew Cox and Paul Ireland).
18. Signals from site - Embodied Logic and Management Accounting on Construction Projects (Andrew Ross and David Hugill).
19. Afterword - Identifying and Defining a New Inter-Disciplinary Research Agenda for Commercial Management (David Lowe).