- A team of internationally recognized Coopers & Lybrand manufacturing consultants explain why they believe the business world needs to move beyond continuous improvement and TQM concepts to Business Process Reengineering (BPR).
- BPR involves a dramatic redesign of business processes, organization structures and use of technology, to achieve "breakthroughs" in business competitiveness.
- The book is based on the authors? experience of extensive international work with leading corporations?including AT&T, Asea Brown Boveri (ABB), Allied–Signal, and Coca–Cola & Schweppes (CC&SB).
- Focusing on the effectiveness of BPR, the book shows how companies can streamline operations, and inevitably cut costs, on the way to creating process excellence in all key aspects of the organization.
Why the New Thinking?.
Putting the China Back Together.
Searching for BreakPoints.
The New Assets.
Process Management in Large Businesses.
Organizing and Managing for Success.
A Final Word.