The author explains the complexities and contingencies of communication in health settings using systems theory, an approach that enhances reader understanding of health organizing. The reader will gain greater familiarity with how health institutions function communicatively, and why the people who work in health professions interact as they do. The text provides multiple opportunities to analyze communication occurring in health organizations and to apply communication skills to personal experiences. This knowledge may improve communication between patients, employees, or consumers. Understanding and applying the concepts discussed in this book can enhance communication in health organizations, which ultimately benefits health care delivery.
Communication in Health Organizations offers students, researchers, and health practitioners a unique multi–disciplinary perspective that invites stimulating reflection, discussion, and application of communication issues affecting today′s health system.
Chapter 1 Landscape of Healthcare Delivery
Chapter 2 Organizational Assimilation.
Chapter 3 Identity and Power.
Chapter 4 Stress, Burnout, and Social Support.
Chapter 5 Change and Leadership.
Chapter 6 Health Teams.
Chapter 7 Health Organization Quality.
Chapter 8 Health Communication Technologies.