Improving Patient Care. The Implementation of Change in Health Care. 2nd Edition

  • ID: 2330310
  • Book
  • 392 Pages
  • John Wiley and Sons Ltd
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As innovations are constantly being developed within health care, it can be difficult both to select appropriate new practices and technologies and to successfully adopt them within complex organizations. It is necessary to understand the consequences of introducing change, how to best implement new procedures and techniques, how to evaluate success and to improve the quality of patient care. This comprehensive guide allows you to do just that.

Improving Patient Care, 2nd edition provides a structure for professionals and change agents to implement better practices in health care. It helps health professionals, managers, policy makers and researchers to assess new techniques and select and implement change in their organizations. This new edition includes recent evidence and further coverage on patient safety and patient centred strategies for change.  

Written by an international expert author team, Improving Patient Care is an established standard text for postgraduate students of health policy, health services and health management. The strong author team are global professors involved in managing research and development in the field of quality improvement, evidence–based practice and guidelines, quality assessment and indicators to improve patient outcomes through receiving appropriate healthcare.

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List of Contributors


Part I Principles of Implementation of Change

1 Implementation of change in healthcare: a complex problemRichard Grol, Michel Wensing

2 Theories on implementation of change in healthcareRichard Grol, Michel Wensing, Marije Bosch, Marlies Hulscher, Martin Eccles

3 Effective implementation of change in healthcare: a systematic approachRichard Grol, Michel Wensing

4 Planning and organizing the change processRichard Grol, Mariëlle Ouwens, Hub Wollersheim

Part II Guidelines and Innovations

5 Characteristics of successful innovationsRichard Grol, Michel Wensing

6 Clinical practice guidelines as a tool for improving patient careJako Burgers, Mirrian Smolders, Trudy van der Weijden, David Davis, Richard Grol

Part III Assessment of Performance

7 Quality and safety of care: the role of indicatorsJozé Braspenning, Rosella Hermens, Hilly Calsbeek, Gert Westert, Stephen Campbell, Richard Grol

Part IV Problem Analysis

8 Determinants of changeMichel Wensing, Marije Bosch, Richard Grol

9 Methods to identify determinants of change in healthcareMichel Wensing, Marije Bosch, Richard Grol

Part V Strategies for Change

10 Development and selection of strategies for improving patient careRichard Grol, Marije Bosch, Michel Wensing

11 Dissemination of innovationsRichard Grol, Michel Wensing

12 Educational strategiesMichel Wensing, Cornelia Fluit, Richard Grol

13 Feedback and remindersTrudy van der Weijden, Michel Wensing, Martin Eccles, Richard Grol

14 Patient–focused strategiesMarjan Faber, Trudy van der Weijden, Glyn Elwyn, Michel Wensing, Richard Grol

15 Organizational implementation strategies for changeMichel Wensing, Miranda Laurant, Mariëlle Ouwens, Hub Wollersheim

16 Patient safety and risk preventionMarieke Zegers, Hub Wollersheim, Michel Wensing, Charles Vincent, Richard Grol

17 Economic and policy strategies for implementation of changeMichel Wensing, Martin Eccles, Richard Grol

18 Multifaceted strategies for improvementMarlies Hulscher, Michel Wensing, Richard Grol

Part VI Organization and Evaluation

19 Planning of change implementationRichard Grol, Mariëlle Ouwens

20 Impact of implementation strategies: controlled studiesTrudy van der Weijden, Martin Eccles, Jeremy Grimshaw, Richard Grol

21 Observational evaluation of implementation strategiesMichel Wensing, Richard Grol

22 Process evaluation of implementation strategiesMarlies Hulscher, Miranda Laurant, Richard Grol

23 Economic evaluation of implementation strategiesJohan L. Severens, Ties Hoomans, Eddy Adang, Michel Wensing


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Richard Grol
Michel Wensing
Martin Eccles
David Davis
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