Intelligent Non–hierarchical Manufacturing Networks

  • ID: 2335455
  • Book
  • 440 Pages
  • John Wiley and Sons Ltd
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This book provides the latest models, methods and guidelines for networked enterprises to enhance their competitiveness and move towards innovative high performance and agile industrial systems.
In the new global market, competitiveness and economic growth rely greatly on the move toward innovative high performance industrial systems and agile networked enterprises through the creation and consolidation of non–hierarchical manufacturing networks of multi–national SMEs as opposed to networks based on powerful large–scale companies. Network performance can be significantly improved through more harmonious and equitable peer–to–peer inter–enterprise relationships, conforming decentralized and collaborative decision–making models.
Traditional hierarchical manufacturing networks are based on centralized models, where some of the actors involved must adapt themselves to the constraints defined by those who are most dominant. Real–world experiences of such models have revealed some major problems due to the centralized vision of the supply chain and the sub–optimal performance of centralized decision–making. For the current highly dynamic markets, this generates major inefficiencies in operation throughout the supply chain.
This book collects the latest research regarding non–hierarchical manufacturing networks and provides enterprises with valuable models, methods and guidelines to improve their competitiveness.

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Preface xv

Part 1. Strategic 1

Chapter 1. Mass Customization as an Enabler of Network Resilience 3Frank T. PILLER and Frank STEINER

1.1. Introduction 3

1.2. The increasing importance of customer–centric manufacturing networks 4

1.3. Mass customization: providing an organizational structure for resilient manufacturing networks 6

1.3.1. Solution space development 8

1.3.2. Robust process design 11

1.3.3. Choice navigation 14

1.4. Conclusion 16

1.5. Acknowledgments 17

1.6. Bibliography 17

Chapter 2. The Implications of Product Variety for Supply Network Design 23Andrew LYONS, Lucy EVERINGTON, Jorge HERNANDEZ and Dong LI

2.1. Introduction 23

2.2. Literature review 24

2.2.1. Variety and customization management 24

2.2.2. Examples of product variety increase 26

2.2.3. Network classification systems 27

2.3. Integrated framework for customization and variety management 28

2.3.1. Strategic considerations 31

2.3.2. Operational considerations 33

2.3.3. Network collaboration 34

2.3.4. Customization/variety enablers 35

2.4. Conclusions and future research 37

2.5. Acknowledgment 37

2.6. Bibliography 37

Chapter 3. Model for the Integration of Product, Process and Supply Network in Mass Customization Scenarios 41Eduardo SAIZ, Eduardo CASTELLANO, Raquel SANCHIS, Raúl POLER and Rubén DE JUAN MARÍN

3.1. Introduction 41

3.2. Conceptual model overview 42

3.3. ORM problems 44

3.4. ORM building blocks and related ORM concepts 47

3.4.1. Order fulfillment strategy 48

3.4.2. Order generation 49

3.4.3. Order instantiation 50

3.4.4. Order promising 56

3.4.5. Order planning 58

3.4.6. Order execution 60

3.5. ORM key performance indicators 60

3.6. ORM toolbox 61

3.6.1. Toolbox matrix 63

3.6.2. Toolbox guidelines 64

3.7. ORM Web navigation tool 67

3.8. Conclusions 68

3.9. Acknowledgment 70

3.10. Bibliography 70

Chapter 4. Supply Network Configuration 73Eduardo CASTELLANO, Juan Manuel BESGA, Jone Uribetxebarria and Eduardo SAIZ

4.1. Introduction 73

4.2. Supply network simulation: A literature review 74

4.2.1. Introduction 74

4.2.2. SN simulation methods 75

4.2.3. SN simulation conclusions 79

4.3. Research problems and research approach 79

4.3.1. Research problems 79

4.3.2. Research approach 81

4.4. DSS description 82

4.4.1 DSS dynamic view 82

4.4.2 DSS static view 85

4.5. DSS supply network configuration experiments 89

4.5.1. Introduction 89

4.5.2. Experiments description 89

4.5.3. Simulation experiments 99

4.6. Conclusions 101

4.7. Acknowledgments 102

4.8. Bibliography 102

Chapter 5. Performance Management 107Pedro S. FERREIRA, Pedro F. CUNHA, Luís MAIA CARNEIRO and André SÁ

5.1. Introduction 107

5.2. Strategic decisions 110

5.3. A framework for performance management 112

5.3.1. A stakeholder s centered approach 115

5.3.2. A value–based approach the key success factors 116

5.3.3. Reference process for performance management 118

5.4. Conclusions 120

5.5. Acknowledgments 121

5.6. Bibliography 121

Chapter 6. Sustainable Product–Process–Network 125Luca CANETTA, Donatella CORTI, Claudio Roberto BOËR and Marco TAISCH

6.1. Sustainable mass customization as a winning business model 125

6.2. Tools enabling the solution space development 128

6.2.1. Collect customer s requirements tools 129

6.2.2. Design tools 129

6.2.3. Production technologies 130

6.2.4. Assessment tool 130

6.2.5. Configurator 130

6.3. Design process and tools enabling the solution space development 131

6.3.1. Analysis of design process: shifts introduced from mass production to sustainable mass customization 131

6.3.2. Relationship between design process shifts and enabling tools 134

6.4. Supporting the implementation of the tools 138

6.4.1. Collect customer s requirements tools 139

6.4.2. Design tools 140

6.4.3. Production technologies 140

6.4.4. Assessment tool 141

6.4.5. Configurator 142

6.5. Managerial implications 144

6.6. Acknowledgment 145

6.7. Bibliography 145

Part 2. Tactical 147

Chapter 7. Business Community Management 149Ricardo ALMEIDA, Luis MAIA CARNEIRO, André SÁ, Pedro S. FERREIRA and Rosanna FORNASIERO

7.1. Introduction 149

7.2. Business communities management 151

7.2.1. Introduction 151

7.2.2. Main actors 153

7.2.3. BUILD phase 1: creating a Business Community 153

7.2.4. BUILD phase 2: Business Community operation 159

7.2.5. BUILD phase 3: Business Community metamorphosis 165

7.2.6. BUILD phase 4: Business Community dissolution 165

7.2.7. ICT support 166

7.3. Conclusions 167

7.4. Acknowledgments 167

7.5. Bibliography 167

Chapter 8. Network Collaboration 169Bernd SCHOLZ–REITER, Christian MEINECKE and Daniel RIPPEL

8.1. Introduction 169

8.2. Collaboration definition, concepts and mechanisms 170

8.3. The European electronic industry (EEI) and collaboration challenges 171

8.3.1. EEI in numbers 172

8.3.2. Application segments of the European electronic industry 173

8.3.3. Collaboration challenges in the European electronics industry 175

8.4. Network collaboration in the EEI results of use case studies 177

8.4.1. Requirements and indicators for efficient network collaboration 177

8.4.2. Network collaboration in the EEI application segment profiles 178

8.5. Acknowledgments 182

8.6. Bibliography 182

Chapter 9. A Collaborative Planning Approach for Non–hierarchical Production Networks 185Ricardo ALMEIDA, César TOSCANO, Américo LOPES AZEVEDO and Luis MAIA CARNEIRO

9.1. Introduction 185

9.2. Related work 188

9.2.1. Collaborative networks 188

9.2.2. CN governance models 189

9.2.3. Collaborative planning approaches 189

9.3. Collaborative planning requirements 192

9.4. Collaborative planning approach 194

9.4.1. Aggregate collaborative planning 195

9.4.2. Detailed collaborative planning 198

9.4.3. Evaluating the solutions quality 199

9.5. Conclusions 201

9.6. Acknowledgments 203

9.7. Bibliography 203

Chapter 10. Assessment of the Impact of Missing Delivery Reliability 205Günther SCHUH, Thomas JASINSKI, Itziar RICONDO and Arkaitz URIARTE

10.1. Introduction 205

10.2. Importance of delivery reliability in today s competitive environment 206

10.2.1. Challenges of purchasing in the machine tool and equipment industry 206

10.2.2. Effects of missing delivery reliability in non–hierarchical networks 208

10.2.3. Failure of approved coordination mechanisms 208

10.2.4. Necessity of a non–centralized coordination mechanism 209

10.3. Mini–survey delivery reliability in European machine tool industry 209

10.3.1. Overview of the survey s participants 210

10.3.2. Main findings challenges in logistics 211

10.3.3. A branch s desire determination of costs of unpunctual deliveries 212

10.4. Calculating the monetary value of in time deliveries 214

10.4.1. Methodology for calculating the value of in–time deliveries 214

10.4.2. Case study 220

10.5. Summary 222

10.6. Bibliography 223

Chapter 11. Supplier Relationship Management in Machine Tool Industry 225Günther SCHUH, Thomas Jasinski, Anja NESTLER, Roberto PINTO, Marco TAISCH and Arkaitz URIARTE

11.1. Introduction 225

11.2. Control loop of supplier relationship management 226

11.2.1. Elements of the SRM control loop 226

11.2.2. Inputs and outputs relevant for the control loop 229

11.3. Order management processes in non–hierarchical production networks 231

11.3.1. Order management, production planning and scheduling 231

11.3.2. Order execution reference processes and inter–company interfaces in the machine tool and equipment industry 232

11.4. Performance evaluation indicators 236

11.4.1. The KPIs framework in the SRM context 238

11.5. Improving supplier s delivery reliability through incentives 239

11.5.1. Incentive in the European machine tool industry 240

11.5.2. A methodology for supplier incentive in machine tool industry 241

11.6. Conclusions 245

11.7. Bibliography 246

Chapter 12. Sustainable Mass Customization Assessment 249Andrea BETTONI, Donatella CORTI, Alessandro FONTANA, Mahnoosh ZEBARDAST and Paolo PEDRAZZOLI

12.1. The need to assess sustainable mass customization 249

12.2. Key assumptions for the model development 251

12.2.1. Lifecycle perspective 252

12.2.2. Unit of analysis: the solution space 253

12.3. The assessment framework 254

12.3.1. The S–MC–S indicators 255

12.3.2. The assessment framework 263

12.4. One tool, several applications 268

12.5. How to implement the assessment model 271

12.6. Conclusions 274

12.7. Acknowledgments 274

12.8. Bibliography 275

Part 3. Operational 277

Chapter 13. A Decision Reference Model for Non–hierarchical Networks 279Marc ZOLGHADRI, Claudia ECKERT, Xin ZHANG and Yan LIU

13.1. Modeling and supporting decision–making in a non–hierarchical network 279

13.2. Basic concepts 282

13.2.1. Non–hierarchical networks 282

13.2.2. Exchanging operational, tactical and strategic data 284

13.3. GRAI modeling background 286

13.4. GRAI–Project 288

13.4.1. Existing limits of GRAI–Manufacturing modeling techniques 288

13.4.2. Product development: the GRAI–Project 288

13.4.3. Data exchange mapping 293

13.4.4. The non–hierarchical decision–making reference model 295

13.4.5. Methodology 297

13.5. Illustrative case 298

13.5.1. The firm: Belgium Electronics 298

13.5.2. Objectives and problems of the enterprise 301

13.5.3. Application of the methodology 301

13.5.4. An example of interviews: Chief Executive Officer Mr. Thomas Roberts 303

13.6. Conclusions 305

13.7. Acknowledgment 306

13.8. Bibliography 310

Chapter 14. Evaluation of Collaborative Processes 313Bernd SCHOLZ–REITER, Daniel RIPPEL and Christian MEINECKE

14.1. Introduction 313

14.2. Collaborative processes 314

14.3. Requirements on information exchanges in non–hierarchical supply networks 316

14.4. Existing methods to evaluate collaborations in supply networks 317

14.5. Evaluation of the suitability of software tools in collaborative processes 320

14.5.1. Evaluation scenario preparation 320

14.5.2. Evaluation workshops 321

14.5.3. Interpretation 324

14.6. Conclusion 324

14.7. Acknowledgments 325

14.8. Bibliography 325

Chapter 15. Performance Measurement 329Pedro S. FERREIRA, Pedro F. CUNHA, Luís MAIA CARNEIRO and César TOSCANO

15.1. Introduction 329

15.2. Performance measurement in the Net–Challenge s framework for performance management 331

15.3. Supporting the strategy execution in collaborative networks 332

15.3.1. Strategy deployment the performance factors 332

15.3.2. Collaboration: a key performance factor 335

15.4. Performance measurement process 337

15.4.1. Definition of what to measure and targets setting 338

15.4.2. Setup of a measurement system 340

15.4.3. Measurement and analysis of performance 341

15.5. ICT platform to support performance management 342

15.5.1. Performance management system setup 343

15.5.2 Data collection 343

15.5.3. Review performance 344

15.6. Conclusions 345

15.7. Acknowledgments 346

15.8. Bibliography 346

Chapter 16. Event Monitoring and Management Process in a Non–hierarchical Business Network  349A.H.M. SHAMSUZZOHA, Sami RINTALA, Pedro F. CUNHA, Pedro S. FERREIRA, Timo KANKAANPÄÄ, Luis MAIA CARNEIRO

16.1. Introduction 349

16.2. Literature review 351

16.3. Event monitoring and management: perspectives from business network 353

16.4. Types of events in networked business 354

16.5. Collaborative event monitoring and management: an ontology–based approach 356

16.5.1. Event monitoring 357

16.5.2. Event management 358

16.6. Collaborative event monitoring and management: a case example 365

16.7. Discussion and conclusions 368

16.8. Acknowledgments 369

16.9. Bibliography 370

Chapter 17. Extended Business Processes Execution 375Rubén Dario FRANCO and Rubén de JUAN–MARÍN

17.1. Resilient networks and extended business processes execution 375

17.2. Achieving extended business processes modeling and execution 376

17.2.1. Interoperability concerns in resilient networks 377

17.2.2. Moving from business process modeling to execution in ColNet 379

17.3. ColNet approach and solution 380

17.3.1. ColNet general approach 380

17.3.2. ColNet functional perspective 382

17.3.3. ColNet technical description 383

17.3.4. ColNet roles 385

17.4. Application example 386

17.4.1. Ecosystem configuration and management 386

17.4.2. Supporting Gheprix network lifecycle 389

17.5. Conclusions 393

17.6. Acknowledgments 393

17.7. Bibliography 394

Chapter 18. Standardization in IT–Based Procurement in Non–hierarchical Networks 395Jürgen NEISES, Anja NESTLER, Roberto PINTO, Itziar RICONDO, Marco TAISCH and Arkaitz URIARTE

18.1. Introduction 395

18.2. IT–based procurement in machine tool industry 396

18.2.1. IT solutions for the coordination of order transaction processes 396

18.2.2. Implementation level of IT–based procurement in machine tool industry 399

18.3. Necessity of standards for secure communication in non–hierarchical networks 400

18.3.1. Characteristics of non–hierarchical manufacturing networks 401

18.3.2. Standards in secure electronic communication 402

18.4. Secure messaging and archiving in non–hierarchical production networks 404

18.4.1. Generic security issues in electronic business processes 404

18.4.2. Storage issues 407

18.5. Electronic data interchange 408

18.5.1. EDI: legally binding communication in a non–hierarchical production network 409

18.5.2. Structure of the EDI agreement 411

18.5.3. Checklist technical annex 411

18.5.4. Simple multilateral EDI in non–hierarchical networks 412

18.6. Summary 413

18.7. Bibliography 415

List of Authors 419

Index 423

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Luis Maia Carneiro
Thomas Jasinski
Marc Zolghadri
Paolo Pedrazzoli
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