In the current economy, companies are expected to turn on a dime in response to changing market needs to stay vibrant. What that means is that companies are constantly reorganizing. Employees are living in a constant state of change. This dynamic in the workplace has affected worker satisfaction, morale, and burnout. This is the first treatment manual to focus on treating job-related issues, whether it's conflict in the workplace, stress, burnout, performance, and more. Divided into two parts, Part One sets the stage with a discussion of the economic climate and how it impacts businesses, how business reacts to it, and how the new business climate affects employees. Part Two lays out the most current research on effectively treating work-related client issues. Individual, group, and organizational interventions are included, along with case examples, practical treatment exercises, checklists, and outlines for treatment.
- Summarizes how the changing workplace impacts workers
- Covers effective ways of treating and preventing worker problems
- Includes case examples of treating common workplace depression, accidents, substance abuse, violence, stress, illness, conflict, and performance
- Discusses individual, group, and organizational interventions
- Provides online exercises, checklists, evaluation formats, and outlines for treatment
- Integrates issues of diversity including race, ethnicity, age, and gender
Please Note: This is an On Demand product, delivery may take up to 11 working days after payment has been received.
Part One: Understanding and Identifying Work-Related Problems
Chapter 1: The Serious Problems in the American Workplace
Chapter 2: Understanding Job Stress, Job Dissatisfaction, and Worker Burnout
Part Two: Major Work-Related Problems that Lead to Job Dissatisfaction and Burnout
Chapter 3: Teamwork and Cooperative Work Assignments Sometimes Lead to Job Dissatisfaction
Chapter 4: Sexual Harassment in the Workplace
Chapter 5: Workplace Diversity and Discrimination
Chapter 6: Workaholics: Understanding and Changing Work-Addicted Behavior
Chapter 7: Workplace Violence
Part Three: Using Human Resource and Management Approaches to Prevent Work-Related Problems
Chapter 8: Preventing Workplace Problems through Competency-Based Management
Chapter 9: Three Primary Human Resource Functions: Hiring, In-Service Training, and Termination
Chapter 10: Competency-Based Evaluations
Part Four: Effective Treatment for Work-Related Problems
Chapter 11: Treating Work-Related Problems
Chapter 12: A Quality of Life Approach to Understanding and Measuring Workplace Problems
Chapter 13: Quality of Life Treatment and Workplace Problems
Chapter 14: Some Final Words
Appendix A: The CES-D Depression Scale
Useful in Determining Worker Burnout
Appendix B: Forced Early Retirement Stress Because of Burnout and Job Loss
Appendix C: Managing Workers Using the New Interactive Technologies
Dr. Morley D. Glicken is the former Dean of the Worden School of Social Service in San Antonio; the founding director of the Master of Social Work Department at California State University, San Bernardino; the past Director of the Master of Social Work Program at the University of Alabama; and the former Executive Director of Jewish Family Service of Greater Tucson. He has also held faculty positions in social work at the University of Kansas and Arizona State University. He currently teaches in the Department of Social Work at Arizona State University West in Phoenix, Arizona.
Dr. Glicken received his BA degree in social work with a minor in psychology from the University of North Dakota and holds an MSW degree from the University of Washington and the MPA and DSW degrees from the University of Utah. He is a member of Phi Kappa Phi Honorary Fraternity.