Sir Ranulph Fiennes, Expedition Leader and Writer
Your handy guide to being the best manager you can be
There are moments every day that can change the course of your business and relationships. How you perform at these moments can be the difference between success and failure.
The trick to being a successful manager is to identify your critical moments and do the right thing when it counts.
Maximize your key management moments of power
The best managers know how to leverage their moments of power to improve individual and team performance.
You may be handling a difficult conversation, or need to find a way to inspire your team. You may be celebrating a new deal or announcing a change. Key management moments occur all the time, from goal setting to meetings, from responsibility to strategy, and they are all covered in this little guide.
Learn from the successes and failures of other managers and apply that knowledge to your own circumstances.
Once you get into the habit of recognizing and leveraging your moments of power, not only will you be better off, but so will your team, your colleagues and your bosses.
Keep this book handy. It may be the only help you get.
Part 1 Your Rewarding Job 9
1. Your Responsibilities 11
2. Your Goals 19
3. Your Performance 27
4. Your Messages 37
Part 2 It s All About You 47
5. Your Focus 49
6. Your Time 61
7. Your Image 73
8. Your Ideas 83
Part 3 Your Team Is What You Make It 93
9. Your Interactions 95
10. Your Authority 105
11. Your Successes and Failures 115
12. Your Meetings 123
13. Your People 133
Part 4 Your Talented Staff 143
14. Their Personalities 145
15. Their Reactions 155
16. Their Motivations 161
17. Their Talents 171
18. Their Behaviours 181
19. Their Career Changes 189
Further Reading 201
About the Authors 211