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The Little Black Book for Managers. How to Maximize Your Key Management Moments of Power

  • ID: 2531251
  • Book
  • September 2013
  • Region: Global
  • 240 Pages
  • John Wiley and Sons Ltd
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An utterly engaging book that offers practical advice for managers at all levels. If you want to be a better manager keep this little book handy and refer to it often.
Sir Ranulph Fiennes, Expedition Leader and Writer

Your handy guide to being the best manager you can be

There are moments every day that can change the course of your business and relationships. How you perform at these moments can be the difference between success and failure.

The trick to being a successful manager is to identify your critical moments and do the right thing when it counts.

Maximize your key management moments of power 

The best managers know how to leverage their moments of power to improve individual and team performance.  

You may be handling a difficult conversation, or need to find a way to inspire your team. You may be celebrating a new deal or announcing a change. Key management moments occur all the time, from goal setting to meetings, from responsibility to strategy, and they are all covered in this little guide.

Learn from the successes and failures of other managers and apply that knowledge to your own circumstances.

Once you get into the habit of recognizing and leveraging your moments of power, not only will you be better off, but so will your team, your colleagues and your bosses.

Keep this book handy. It may be the only help you get.
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Foreword vii

Introduction 1

Part 1 Your Rewarding Job 9

1. Your Responsibilities 11

2. Your Goals 19

3. Your Performance 27

4. Your Messages 37

Part 2 It s All About You 47

5. Your Focus 49

6. Your Time 61

7. Your Image 73

8. Your Ideas 83

Part 3 Your Team Is What You Make It 93

9. Your Interactions 95

10. Your Authority 105

11. Your Successes and Failures 115

12. Your Meetings 123

13. Your People 133

Part 4 Your Talented Staff 143

14. Their Personalities 145

15. Their Reactions 155

16. Their Motivations 161

17. Their Talents 171

18. Their Behaviours 181

19. Their Career Changes 189

Conclusion 197

Further Reading 201

About the Authors 211

Acknowledgements 215

Index 219
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John Cross
Rafael Gomez
Kevin Money
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