eCommerce & Print Business Models

  • ID: 2600243
  • Report
  • Region: North America, Canada, United States
  • 223 Pages
  • NPES/PRIMIR
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Total print eCommerce shipments are projected to grow from $17.4 billion in 2011 to $29.7billion in 2016, a five-year CAGR of 11.3%.
'eCommerce & Print Business Models' defines the market landscape, segmentation, definitions, and size for e-commerce print providers.

The report provides an understanding of the business models, sales & marketing strategies, organizational structure and service level requirements (in-house or outsourced), shipping practices and more. Market entry and production requirements are analysed providing individuals or companies seeking to successfully enter this market with key strategic information.
Note: Product cover images may vary from those shown
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I. Executive Summary

A. Research Objectives & Methodology
B. Porter'S Five Forces
C. Understanding Industry Structure & Segmentation Of Ecommerce
Retail Print Ecommerce Sub-Segments
Private Print Ecommerce Sub-Segments
D. Ecommerce Business Models, Products And Services
Retail Print Ecommerce
Private Print Ecommerce
Top Selling Products And Services
Organization And Human Resources
Impact Of Culture
Critical Success Factors Of Print Ecommerce
Best Practices For Implementing Ecommerce
E. Forecasts
Print Service Provider Adoption
Print Shipments
Software Shipments
F. Market Entry Requirements
Uncovering Customer Expectations: Retail Vs. Private
Capital Investment And Operating Expense Considerations
G. Production Requirements
Manufacturing Processes
Insourcing Vs. Outsourcing
H. Conclusions
Print Ecommerce Software Revenue Is Growing
Ecommerce Is A Business Differentiator
Measured Evolution Of Print Customers Towards Ecommerce
Basic Jobs Are First To Shift Online
I. Implications & Recommendations
Print Service Providers
Software Developers And Vendors
Raw Material Manufacturers And Vendors
Equipment Vendors And Suppliers

II. Introduction & Methodology
A. Report Overview
B. Importance Of Study
C. Study Objectives
Market Segmentation
Market Forecasts
Business Model, Products, And Services
Market Entry Requirements
Production Requirements
D. Scope
Print Service Providers
Customers
E. Methodology
Desk Research
Primary Research
F. Study Deliverables

III. Printing Industry Structure & The Role Of Ecommerce
A. External Forces Effects On Strategy
Threat Of New Entrants
Threat Of Substitutes
Bargaining Power Of Buyers
Bargaining Power Of Suppliers
B. Rivalry Drives Ecommerce Adoption

IV. Market Segmentation
A. Retail Print Ecommerce Sub-Segments
B. Private Print Ecommerce Sub-Segments

V. Market Forecasts For Print Ecommerce
A. Print Service Provider Adoption
Market Drivers And Inhibitors
B. Print Shipments
Market Drivers And Inhibitors
C. Software Shipments
Forecast
Growth Drivers

VI. Business Models, Products, And Services
A. Mainstream Ecommerce Business Models, Products, And Services
Retail Print Ecommerce
Private Print Ecommerce
Top-Selling Products And Services
B. Organizational Structures & Hr Practices
Core Competencies Required To Support Ecommerce
Organizational Structure
The Role Of Company Culture
C. Critical Success Factors
Success Drivers For Retail Ecommerce Providers
Success Drivers For Private Ecommerce Providers
Measuring Success
D. Emerging Business Models
Emerging Retail Ecommerce Models
Emerging Private Ecommerce Models
E. Parallels With Ecommerce In Other Industries

VII. Market Entry Requirements
A. Understanding Customer Expectations
Expectations From Retail Customers
Expectations From Private Customers
B. Capex & Opex Considerations
Technology
Sales And Marketing
C. Paths To Becoming An Ecommerce Provider
For Traditional Print Providers
For Brokers And Distributors

VIII. Production Requirements
A. Manufacturing Processes Utilized
B. Insourcing Versus Outsourcing
C. Service-Level Agreement (Sla) Requirements
D. Understanding Shipping Practices

IX. Conclusions
Strong Competitive Forces Constrain Industry Profits
Print Ecommerce Software Revenue Is Growing
Ecommerce Is A Business Differentiator
Measured Evolution Of Print Customers Towards Ecommerce
Basic Jobs Are First To Shift Online
Implementation Best Practices & Challenges For Ecommerce

X. Implications & Recommendations
A. Print Service Providers
B. Software Developers And Vendors
C. Raw Material Manufacturers And Vendors
D. Equipment Vendors And Suppliers

XI. Appendix
A. Glossary Of Terms
B. Resources
Capturing The Smb Marketing Automation Opportunity, February 2012
Emerging Trends Research Study In Mobile And Web Enablement, February 2012
Mobile Technology: Making Print Interactive, November 2011
Role Of It In Print Operations Emerging Trends Research, September 2011
Evolution Of A Cross Media Marketing Services Provider, July 2011
Software As A Service (Saas) Emerging Trends Adoption Research, June 2011
Global & North American Print Production Software Market Forecast (2010-2015), June 2011
Capturing Cross-Media Direct Marketing Opportunity, October 2010
Capturing The Smb Business Communications Services Opportunity, December 2012
E-Enablement: The Future Of Graphic Communications, February 2008
Ultimate Guide To Web-To-Print, Launched 2010, Updated Regularly

List of Exhibits

Exhibit I-1: Top Print Products Purchased by Consumers, SMBs.
Exhibit I-2: Top Selling Products for eCommerce Print Providers .
Exhibit I-3: Critical Success Factors for eCommerce Business Models
Exhibit I-4: Penetration of eCommerce Platforms Among U.S. Print Establishments, 2011-2016 .
Exhibit I-5: North American eCommerce Print Shipment Forecast, 2011-2016 (by Major Segments) ($Billions).
Exhibit I-6: North American Print eCommerce Software Market Forecast by License Type, 2011-2016 ($Millions) .
Exhibit I-7: 2012 Print eCommerce Software Technology Landscape
Exhibit I-8: Forward Constraint Design for Optimizing Print Production
Exhibit I-9: Complexity of Job Determines Fit for eCommerce
Exhibit III-1: Porter's Five Competitive Forces
Exhibit III-2: How SMBs Find Traditional Print Providers
Exhibit III-3: Intense Rivalry and Interrelated Market Dynamics Drive eCommerce Adoption
Exhibit V-1: Retail and Private eCommerce Provider Segmentation.
Exhibit V-2: Penetration of eCommerce Platforms Among U.S. Print Establishments (2011-2016)
Exhibit V-3: North American eCommerce Print Shipment Forecast, 2011-20 (by Major Segments) .
Exhibit V-4: North American eCommerce Print Shipment Forecast, 2011-20 (by Sub-Segments)
Exhibit V-5: Anticipated Change in Usage of Print Providers by SMBs.
Exhibit V-6: Anticipated Change in Usage of Print Providers by Consumers
Exhibit V-7: North American Print eCommerce Software Market Forecast by License Type, 2011-2016 ($Millions) .
Exhibit VI-1: Top Print Products Purchased by Consumers, SMBs
Exhibit VI-2: Print Products Purchased for Personal Use by Consumers Based on Number of Orders per Year (U.S.) .
Exhibit VI-3: Print Products Purchased for Business Use by SMBs Based on Number of Employees (U.S.) .
Exhibit VI-4: Print Products Purchased for Business Use by SMBs Based on Years in Business (U.S.)
Exhibit VI-5: Top Selling Products for eCommerce Print Providers.
Exhibit VI-6: Top Reasons Why Consumers and SMBs Use Online Print Providers
Exhibit VI-7: SMB Print eCommerce Site Brand Awareness (U.S.)
Exhibit VI-8: Consumer Print eCommerce Site Brand Awareness (U.S.)
Exhibit VI-9: SMB Methods for Locating Online Print Providers (U.S.) .
Exhibit VI-10: Consumer Methods for Locating Online Print Providers (U.S.).
Exhibit VI-11: Coupon Usage for Purchases of Printed Products (U.S.) .
Exhibit VI-12: Shutterfly Employee Composition, 2009-2011
Exhibit VI-13: CanvasPop.com “Our Space” Page .
Exhibit VI-14: Critical Success Factors for eCommerce Business Models
Exhibit VI-15: Examples of Successful Retail Providers .
Exhibit VI-16: Examples of Successful Private Providers .
Exhibit VI-17: 48HourPrint.com Mobile Companion App.
Exhibit VI-18: Moo.com Near-Field Communication Business Card .
Exhibit VI-19: Spreadshirt.com Initial Customization Interface
Exhibit VI-20: Spreadshirt.com Shirt Attribute Customization .
Exhibit VI-21: Spreadshirt.com Design Customization
Exhibit VI-22: Spreadshirt.com Text Customization
Exhibit VI-23: Volume of Internet Orders from Online Print Providers.
Exhibit VI-24: U.S. Retail eCommerce Sales vs. Retail Print eCommerce Sales, 2011-2016 ($Billions) .
Exhibit VII-1: Top Factors Driving SMBs to Switch Print Providers (U.S.).
Exhibit VII-2: Reasons Why SMBs Use Multiple Online Providers (U.S.) .
Exhibit VII-3: My1Stop.com Order Interface (No Product Configurator)
Exhibit VII-4: Vistaprint.com Order Interface (With Product Configurator)
Exhibit VII-5: Functions Used During Online Print Ordering (U.S.) .
Exhibit VII-6: SMB Satisfaction with Online Print Ordering Experience (U.S.)
Exhibit VII-7: SMB Satisfaction with Online Design Functions (U.S.)
Exhibit VII-8: Consumer Satisfaction with Online Print Ordering (U.S.)
Exhibit VII-9: Payment Methods Used by SMBs Ordering Print Online (U.S.)
Exhibit VII-10: Value of Customer Support When Purchasing Print (U.S.) 1
Exhibit VII-11: Accuracy of Print Jobs from Online Print Providers (U.S.)
Exhibit VII-12: Reasons Why SMBs Use Private Storefronts (U.S.) 1
Exhibit VII-13: Use of Private Storefronts by U.S. SMBs (Split by Annual Spend on Business Printing)
Exhibit VII-14: Print eCommerce Software Technology Landscape
Exhibit VII-15: Print eCommerce Software Technology Landscape Defined
Exhibit VII-16: Google Search Results for “Business Cards”
Exhibit VII-17: Examples of Retargeted Display Ads
Exhibit VII-18: Vistaprint Affiliate Marketing Example via MyPoints
Exhibit VII-19: Top Factors Influencing Consumer Purchasing Decisions: Online vs. Traditional Providers
Exhibit VII-20: Performance of Online vs. Traditional Print Providers (U.S.)
Exhibit VII-21: Inhibitors to eCommerce Adoption Among SMBs (U.S.)
Exhibit VII-22: Future Plans for SMBs Using Online Print Services (U.S.)
Exhibit VIII-1: Transformative Workflow Model Applicable to eCommerce
Exhibit VIII-2: Forward Constraint Design for Optimizing Print Production
Exhibit VIII-3: Automated Order Aggregation
Exhibit IX-1: Complexity of Job Determines Fit for eCommerce
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