- Delivered from academic, public, and school library media perspectives- Current and emerging technologies are discussed along with their current and future application in the field of library and information science- Technology planning and integration is explained using a systems design process with scenarios and case studies that are articulated in a step-wise, holistic fashion
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List of figures and tables
About the authors
Chapter 1: Stone tablets, paper and the Internet: the same old library?
Technology integration and user services
Systems thinking and performance technology
Foundations of information seeking and user services in information organizations
Pulling it all together
Chapter 2: Strategic planning, organizational goals and technology: what and for whom?
Goal 1: a vibrant, user-centered collection
Strategic planning and world-class user services
Creating a strategic plan
Goal 1: quality online services and resources
Goal 2: comprehensive career resources and services
Goal 3: multi-faceted services and support for the homeless and indigent population
Goal 4: world class youth and family collection and services
Chapter 3: Customized fashion: finding the right fit
Hardware and software
A public library
An academic library
A school library
Library technology infrastructures and user services
Chapter 4: Technology and budgeting
Prevention vs. reaction
Quality vs. quantity
Replacement vs. repair
Zero-sum vs. line-item budgeting
Using Excel for budgeting
Chapter 5: Evaluation: is technology meeting the needs of the organization's users?
Formative and summative evaluation
Building a logic model for outcomes-based evaluation
Chapter 6: Emerging technology trends in libraries
Integrated library systems
Metasearching and discovery tools
E-books and e-readers
Pay per view
Consortia and group purchasing
Pervasive web usability and usability testing
Instructional literacy and technology
Conclusion: user needs and library technology
Dr. Anthony S. Chow teaches library management and technology as an Assistant Professor in the Department of Library and Information Studies at the University of North Carolina at Greensboro. Anthony also serves as an educational consultant specializing in online information and evaluation systems and has overseen the IT for a large academic unit, managed training and quality assurance for an Internet company, and oversaw computer based instruction training for a government agency. His dissertation was published as a book entitled Systems Thinking and 21st Century Education.
Tim Bucknall is Assistant Dean of Libraries and Head of Electronic Resources and Information Technologies for the University Libraries at the University of North Carolina at Greensboro. Tim is responsible for many significant library innovations, including the first OpenURL link resolver to go into production, and the first large-scale virtual library consortium. He was recently named by Library Journal as one the United States' leading 'Movers and Shakers' within librarianship, and has published and spoken extensively on library information technology, IT management, and effective evaluation of electronic resources and services within libraries.