Online Information Services in the Social Sciences. Chandos Information Professional Series

  • ID: 2719837
  • Book
  • 268 Pages
  • Elsevier Science and Technology
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Information professionals are increasingly responsible not only for running traditional information and library services but also for providing an online presence for their organisation. This book shows how best practice in delivering online information services should be based on actual user needs and behaviour. A series of case studies provide real life examples of how social science information is being used in the community. The book then draws on these case studies to outline the main issues facing service providers: such as usability, metadata and management. The book concludes with a look to the future and how both technological and organisational changes will shape online information services.

- Case studies show how - in practical terms - information science issues relate to users' behaviour
- Written by experts in the field, with each chapter drawing on both case studies and extensive experience in the field
- Can be used as a detailed reference or an overview
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Part 1 Case studies: The trade union researcher: Sandeep
The further education lecturer: Peter
The voluntary organisation: Wendy
The academic: Sandra
The media consultant: Jeremy
An international student: Olaf
The Cochrane Library: Jo and Ioannis
The legal viewpoint: Annabel
Educational usage of economics and management resources in France
Finding and managing information for the international community: Barbara
From practice to need
some reflections. Part 2 The information issues: Effective online information services management
Selection
Marketing your service
Usability
Making your resource more accessible
Legal issues
Building user skills
Subject classification
Metadata
Technology. Part 3 The information issues: Social horizons
Technological horizons
From need to service: the changing role of the information professional.
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Jacobs, Neil
Dr Neil Jacobs, an experienced information professional who has worked both in traditional libraries and on national projects and online services and works at the Joint Information Systems Committee (JISC) and University of Bristol, UK and is responsible for developing and running national online services.
Huxley, Lesly
Lesly Huxley is based at the Institute for Learning and Research Technology, University of Bristol, UK and is responsible for developing and running national online services.
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