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Technology and Knowledge Flow. Chandos Information Professional Series

  • ID: 2719982
  • Book
  • August 2011
  • Region: Global
  • 196 Pages
  • Elsevier Science and Technology
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This book outlines how network technology can support, foster and enhance the Knowledge Management, Sharing and Development (KMSD) processes in professional environments through the activation of both formal and informal knowledge flows. Understanding how ICT can be made available to such flows in the knowledge society is a factor that cannot be disregarded and is confirmed by the increasing interest of companies in new forms of software-mediated social interaction. The latter factor is in relation both to the possibility of accelerating internal communication and problem solving processes, and/or in relation to dynamics of endogenous knowledge growth of human resources.

The book will focus specifically on knowledge flow (KF) processes occurring within networked communities of professionals (NCP) and the associated virtual community environments (VCE) that foster horizontal dynamics in the management, sharing and development of fresh knowledge. Along this line a further key issue will concern the analysis and evaluation techniques of the impact of Network Technology use on both community KF and NCP performance.

- The proposal of a taxonomy of Network Technology uses to support formal and informal knowledge flows- Analyses how Web 2.0 and Web 3.0 technology is deeply modifying the dynamics connected to KF and KM- Discusses dynamics underlying horizontal KF sharing processes within NCP

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List of figures and tables

Acronyms used

About the author


Chapter 1: Leveraging mobile network technologies to accelerate tacit knowledge flows across organisations and distances

Chapter 2: Modelling the dynamics of knowledge flow within networked communities of professionals

Chapter 3: Supporting knowledge flow in web-based environments by means of narrative

Chapter 4: What are virtual walls to flow of knowledge in teamwork discussions?

Chapter 5: Knowledge flows and graphic knowledge representations

Chapter 6: Graphic knowledge representation as a tool for fostering knowledge flow in informal learning processes

Chapter 7: Conclusive thoughts on communication flow, knowledge flow and informal learning


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Trentin, Guglielmo
Guglielmo Trentin is senior researcher and project manager at the Institute for Educational Technology (ITD) of the Italian National Research Council (CNR). His studies have largely focused on the use of ICT in formal and informal learning. In this field he has managed several projects and scientific activities, developing technological applications and methodological approaches to support networked learning and knowledge sharing. He teaches Network Technology and Knowledge Flow at the University of Turin. He has published extensively on technology enhanced formal and informal learning.
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