- A practical 'how-to' book that provides realistic and proven solutions to real-world challenges- Provides examples from organizations to highlight concepts and their applications- Summary of key points at the end of each chapter, as well as specific tips in three areas: A - Attention (things to pay attention to); R - Results (initiatives that help to achieve desired results) and T - Techniques (ways to apply the concepts presented.
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Williamson, VickiVicki Williamson has held senior leadership positions in universities and research libraries in both Australia and Canada and her doctorial research focused on educational innovation, strategic planning and change management.