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The Culture of Evaluation in Library and Information Services. Chandos Information Professional Series

  • ID: 2720000
  • Book
  • February 2006
  • Elsevier Science and Technology
This practical book is written from the point of view of the practitioner, rather than the researcher. It presents current and recent work in the subject area in a way relevant to practitioners, researchers and students. The book includes practical examples of survey and research work and discusses honestly the practical difficulties involved. Aimed at an international audience, examples of good practice are drawn from a number of countries across the world.
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Overviewing the history of evaluation in library and information services; Reasons for and factors in evaluation; How survey and evaluation work is done; General satisfaction survey instruments; Parallel cultures of evaluation in higher education; Current and recent research in evaluation of library and information services; The evaluation of electronic information services; The challenge of information literacy and an afterword.
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John Crawford Glasgow Caledonian University, UK.

John C. Crawford is a former trustee of the Chartered Institute of Library and Information Professionals. John is also the former director of the Scottish Information Literacy Project, and has published extensively in librarianship and history. He holds BA, MA, PhD, FCLIP and FSA (Scot) qualifications.
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