Libraries in the Twenty-First Century brings together library educators and practitioners to provide a scholarly yet accessible overview of library and information management and the challenges that the twenty-first century offers the information profession. The papers in this collection illustrate the changing nature of the library as it evolves into its twenty-first century manifestation. The national libraries of Australia and New Zealand, for instance, have harnessed information and communication technologies to create institutions that are far more national, even democratic, in terms of delivery of service and sheer presence than their print-based predecessors.
Aimed at practitioners and students alike, this publication covers specific types of library and information agencies, discusses specific aspects of library and information management and places developments in library and information services in a number of broad contexts: socio-economic, ethico-legal, historical and educational.
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library users and non-users- Marketing and image- The marketing plan- Product- Pricing- Promotion- Place- Goal of the marketing plan- Structures and flexibility- Staffing- Casualisation of staffing- Ageing of the workforce- Succession planning- 'Credential creep'- Outsourcing- Merging departments- Performance appraisal/management- Professional development- Staff recruitment- Conclusion- Chapter 18: Education for library and information service - Historical perspectives of LIS education- History of LIS education in Australia- Course recognition issues- LIS student issues- LIS educator issues- Curriculum Issues- LIS research and LIS practice issues- Conclusion- Conclusion: From people's university to information for all - Library and information agencies- Achieving agency- The agency of libraries and information services- Final conclusion- Appendices - Appendix 1 The NSLA libraries
some basic facts- Appendix 2: Australian law
overview of legislation discussed in Chapter 16- Glossary- Biographical notes on contributors- Index