Communicating in the 21st Century. 3rd Edition + iStudy. Open University - Modern Art Practices & Debates

  • ID: 2755228
  • Book
  • 750 Pages
  • John Wiley and Sons Ltd
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Communicating in the 21st Century (C21), third edition, is the most comprehensive, flexible and affordable resource package ever developed in the field of communication in Australia. Significantly, it is an original work, not an adaptation of a US or UK text. The author, Baden Eunson, has drawn on decades of experience in education and industry, building on the success of previous editions of this text to deliver a total learning package.

This third edition of the text is in full colour for the first time, with comprehensive and highly referenced coverage of communication theory continuing to be balanced with extensive practical skill activities. Both the text and its associated digital resources are written in a user–friendly, accessible style, and enhanced by informative illustrations. Each chapter is a tightly–structured learning unit based on specific objectives, and includes self–assessment tasks, ethical dilemma case studies, review questions and applied exercises.

In keeping with the contemporary style of the text, a new chapter in this edition analyses the growing phenomenon of communication via social media. In addition, a further 10 chapters are available online and in the e–book version of the text. These chapters provide additional support for students, particularly those with English as a second language: 

  • Grammar
  • Punctuation, Spelling and Usage
  • Style
  • Plain English
  • How to Write
  • Scientific and Technical Writing
  • Gender and Communication
  • Media and Communication
  • Communicating with Customers
  • Leadership and Communication

Well–developed interpersonal and communication skills are increasingly in demand by employers in all industries. In today′s competitive career market, C21 is the perfect tool for students, lecturers and professionals.

The iStudy contains interactive modules and local videos to enhance your understanding of key concepts. Each interactive module contains a summarised version of the textbook with the inclusion of audio voiceover and interactive activities designed to test your knowledge and assist your learning.

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Chapter 1 Communication today

Chapter 2 Document design and graphic communication

Chapter 3 Doing and using research

Chapter 4 Letters, emails and memos

Chapter 5 Reports and proposals

Chapter 6 Online writing

Chapter 7 Academic writing : the essay

Chapter 8 Nonverbal communication

Chapter 9 Interpersonal skills 1 : emotional intelligence, self–talk and assertiveness

Chapter 10 Interpersonal 2 : listening, questioning and feedback

Chapter 11 Oral communication

Chapter 12 Argument: logic, persuasion and influence

Chapter 13 Negotiation skills

Chapter 14 Conflict management

Chapter 15 Intercultural communication

Chapter 16 Organisational communication

Chapter 17 Public communication

Chapter 18 Team communication

Chapter 19 Communicating in meetings

Chapter 20 Employment communication

Chapter 21 Social media

Online Chapters 
1. Writing Skills 1: Grammar
2. Writing skills 2: Punctuation, spelling and usage
3. Writing Skills 3: Style
4. Writing Skills 4: Plain English
5. Writing Skills 5: How to write
6. Scientific and technical writing
7. Gender and communication
8. Media communication
9. Communicating with customers
10. Leadership and communication

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Baden Eunson
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