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The Credit Controller's Desktop Guide

  • ID: 2761586
  • Book
  • Region: United Kingdom
  • 326 Pages
  • Thorogood Publishing
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Failure to get invoices paid on time always eats into profits, and frequently drives companies into liquidation. The Credit Controller’s Desktop Guide is a comprehensive practical guide to collecting debts effectively and covers all aspects of the credit controller’s work.

Fully up-to-date and written in a clear, practical style, this desktop guide includes case studies, standard letters and forms, and an update on the latest legal developments.

Fully revised and updated to reflect changes caused by The Enterprise Act 2002, it covers important issues including:

- Bad debts
- Retention of title
- Enforcing the judgment
- The increased importance of the final warning letter

Why this book will be invaluable to your business

This book will enable you to:

- Quantify the true cost of credit to your organisation
- Define the credit control policies that are best suited to you
- Use a variety of proven collection techniques effectively
- Anticipate and overcome excuses
- Take legal action and achieve a satisfactory outcome
- Detect warning signs of danger early enough
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1 The cost of credit

2 The right attitude for credit control

3 The right credit policies

4 Opening a new account

5 Effective paperwork

6 Letters

7 Collection by telephone

8 Overcoming excuses

9 Sources of information

10 Credit agencies

11 Factoring

12 Credit insurance

13 Less usual chasing methods

14 Warning signs – danger imminent

15 Conditions of sale

16 Legal action – considerations prior to commencement

17 Legal action – obtaining judgment

18 Bad debts

20 Exports
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Roger Mason is a Chartered Secretary and a Chartered Certified Accountant, and a very experienced finance director and company secretary. His career has included periods with the Ford Motor Company and ITC Entertainment Ltd, as well as 14 years as Financial Director and Company Secretary of a leading greetings card company.
Note: Product cover images may vary from those shown
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