PRAISE FOR BECOMING THE BEST
"Harry Kraemer is on to a fundamentally powerful concept in applying values–based leadership to building world–class organizations. Filled with rich insights drawn from his remarkable career as a business leader, university professor, and executive mentor, Becoming the Best is a unique guidebook on personal leadership and team–building that can help both emerging and seasoned leaders create new high–performance organizations and improve existing ones."
W. James McNerney, Jr., Chairman and CEO, The Boeing Company
"Harry Kraemer offers compelling insight into creating a world–class business by cultivating the ′best′ components from leaders to teams to suppliers. The principles he explores aren′t merely rhetorical; as a former CEO, he walked the talk. Through the years, Harry has spoken to and enlightened thousands of AT&T leaders with his masterful approach to values–based leadership, providing us with innovative thinking, practical wisdom and aspirational goals."
William Blaseé, Executive Vice President, Human Resources, AT&T
"Once again Harry Kraemer has captured the subtleties of leadership in a pragmatic formula that we can all understand and begin practicing today. Responding to the enthusiasm from his first book, From Values to Action, Harry builds on the foundational virtue of self–awareness and artfully describes key features that define values–based leadership. Harry has written Becoming the Best in a style that combines his wealth of personal experience with a masterful gift for storytelling. He continues to inspire our search for selfless, world–class performance."
General (Ret) John P. Jumper, Former Chief of Staff, U.S. Air Force; Former Chairman and CEO, Leidos Corporation and SAIC
"In Becoming Your Best, Kraemer brings his renowned teaching from the classroom at the Kellogg School of Management to these pages, offering powerful insights on how leaders must and can bring their values to their work each day resulting in rich personal fulfillment and outstanding impact on their business and its wide–ranging stakeholders."
Sally Blount, Dean, Kellogg School of Management, Northwestern University
"Becoming The Best is an energetic and engaging narrative on values–based leadership, one crafted by an author who has taught leadership and also practiced it, extensively. Harry Kraemer focuses on self development. This book will set your sights high as it should."
Barbara Kellerman, James MacGregor Burns Lecturer in Leadership, Kennedy School, Harvard University; author Hard Times: Leadership in America
"Becoming the Best will earn a place in your playbook for leadership spirit and soul. Harry Kraemer has shined a light on what it means to lead through real purpose, and how universal human values can be unleashed in your companies to create sustained excellence."
Tony Vernon, President and CEO, Kraft, Inc.
Introduction: From Four Principles to Five Bests 1
SECTION ONE BEST SELF 11
1 THE SELF–REFLECTIVE, BALANCED LEADER 15
2 THE HUMBLE, SELF–CONFIDENT LEADER 33
SECTION TWO BEST TEAM 49
3 TURNING AROUND A TEAM 55
4 CREATING A BEST TEAM FROM SCRATCH 73
SECTION THREE BEST PARTNER 91
5 SUPPLIERS AS BEST PARTNERS: A HOLISTIC RELATIONSHIP 97
6 BUILDING BEST–PARTNER CUSTOMER RELATIONSHIPS 113
SECTION FOUR BEST INVESTMENT 131
7 MAKING A BEST INVESTMENT IN TALENT 135
8 THE PROOF POINT: SHAREHOLDER VALUE 151
SECTION FIVE BEST CITIZEN 167
9 VALUES IN ACTION 171
10 LIVING THE LEGACY AND LEAVING A GLOBAL FOOTPRINT 185
About the Author 205
I enjoyed diving into Harry Kraemer s book for a day and the four principles he talks about certainly resonated with what I believe in building a strong business (PR Week, April 2015)"Full of fascinating case studies, this is an excellent academic exercise, with salient insights that will benefit anyone who wants to become a more self–aware and confident leader in future" (Financial Adviser, September 2015)